Account Manager

Portsmouth, NH (Hybrid)

Salary Not AvailableMid Level2+ years expFull time

Posted 5 months ago

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Job Summary

Drive client programs as an agency Account/Project Manager, coordinating cross-functional teams to meet goals and deliver inbound marketing programs.

  • Own client communications, scope management, and monthly performance reports.
  • Minimum of two years in agency PM/AM with digital marketing focus.
  • Leads cross-functional teams (designers, developers, copywriters) to deliver on time and on budget.

Job Description

Responsibilities

  • Manage client expectations through proactive communication and scope management.
  • Work with our awesome designers, developers, copywriters, photographers, and other media-production specialists to get projects done on time and on budget.
  • Become the in-house expert of the client’s business and industry.
  • Take the lead in creating monthly performance reports to highlight progress towards goals, areas of improvement, and recommendations for future programs.
  • Stay informed about inbound marketing industry developments and be able to utilize these developments to your clients’ benefit.
  • Attend weekly client status update calls and monthly client planning meetings.
  • Analyze each client’s marketing analytics, create reports, and recommend future strategies and tactics.
  • Help make Vital a better place by finding opportunities to help improve our culture, our process, and our client results.

Requirements

  • Have at least two years experience working as a project manager or account manager in an agency environment.
  • Have performance-based digital marketing experience (specifically focused on traffic and lead generation).
  • Have experience using project management software to keep projects on track.
  • Have a working knowledge of digital marketing strategies and best practices, specifically around:
  • Blogging
  • Search engine optimization (SEO)
  • Conversion rate optimization (CRO)
  • Email marketing
  • Social media marketing
  • Marketing automation
  • Link building
  • Pay-Per-Click (PPC) marketing
  • Know Microsoft Word, Excel, PowerPoint, and Google Docs/Sheets like a pro. We’d love it if you were comfortable with WordPress, too.
  • Have experience using Google Analytics to track and measure performance.
  • Have experience using marketing automation tools such as HubSpot, Pardot, Act-On, Marketo, Eloaqua or Infusionsoft.
  • Have experience using other inbound marketing tools such as Moz, Sprout Social, Buffer, MailChimp, Constant Contact, BuzzSumo, CrazyEgg, etc.
  • Be process-focused, with the ability to manage multiple complex projects at once.
  • Be a team player who is prepared to work closely with a creative team.
  • Have excellent client management skills and exceptional attention to detail.

Nice To Have

  • Be inbound marketing certified (via HubSpot).
  • Be HubSpot certified.
  • Google Analytics Certification.

Benefits

  • Competitive salary.
  • Health benefits.
  • Simple IRA.
  • Flexible Work from Home Schedule:
  • Fluid workday hours (we just ask that you find time for 8 hours of work).
  • Freedom to choose a hybrid WFH and/or in-office schedule.
  • Great Perks – Read all about ’em →
Vital Design logo

Vital Design

3.8 Glassdoor

We make you irresistible online with digital marketing, website design, and brand strategy for higher education institutions, B2B companies, and eCommerce. With 20+ years of experience and 100+ talented team members, we deliver time-tested, future-focused solutions for:Paid Digital Media | SEO | Content Marketing | CRO | Video Marketing | Brand Storytelling | Web Development | Social Media Marketing | More |You get:More qualified online leads & sales | Full-funnel pipeline strategy | Omni-channel engagement | Results that matterAll with a bunch of the smartest, nerdiest people you’ll ever meet, and a collaborative, process-driven approach that keeps the wheels on the bus goin’ round and round.We are a full service digital agency with certifications and advanced experience in:- Front-end Web Development- Back-end Web Development- Application Development - SEO Strategy - Email Marketing - Marketing Automation- Conversion Rate Optimization- Brand Strategy- UX/UI- E-commerce- Content Strategy- Social Media Strategy- PPC Advertising- Sales Optimization- Photography- Videography

Founded in 2001
Portsmouth, New Hampshire, USA
119 employees (58 in marketing)
64% recommend to a friend
59% CEO approval

Traffic Signals

Monthly Visitors
19K
Monthly Google Ads Budget
$79K
Traffic Source Mix
Search
43.4%
Direct
40.5%
Referral
8.6%
Social
6.3%
Paid
1%

Headcount Trend

Current headcount: ~119

Marketing Team

Marketing Team Size
43 (36% of company)
Median Career Experience
9 years
Median Tenure
5.4 years
Marketing Roles Posted (Last 30 Days)
12