Account Manager - State Farm Agent Team Member

USA (Remote)

$70K/yr – $105K/yrMid LevelFull time

Posted 5 days ago

Job Summary

Own the end-to-end customer experience by establishing relationships, educating customers about insurance options, and partnering with the agent to achieve marketing goals.

  • Develop leads, schedule appointments, and identify customer needs.
  • Provide prompt, accurate service and guidance on insurance options.

Job Description

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment

Benefits

  • Salary plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office
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State Farm

3.6 Glassdoor

At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are passionate and driven to create possibilities, and we’re serious about helping customers by providing solutions for all of life’s moments. Like a good neighbor, State Farm is there.®

Founded in 1922
Bloomington, Illinois, USA
109K employees
62% recommend to a friend
70% CEO approval

Salaries

Posted range

$70K/yr – $105K/yr

Taken straight from the job posting.

See all State Farm salaries

Marketing Team

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