Owns end-to-end intake to delivery for a multi-unit brief portfolio, aligning creative production with marketing goals, while shielding stakeholders from jargon and keeping delivery on track across nearshore Mexico City coordination.

• Portfolio/brief management across one or more business units from intake through delivery, tracked to agreed SLAs.
• Build strong relationships with marketing stakeholders as a responsive, proactive day-to-day contact.
• Work within OMG to raise, track, and close briefs; maintain up-to-date project status and alert on potential bottlenecks.
• Partner with Integrated Project Managers (Mexico City) to coordinate production milestones, dependencies, and cross-location delivery.
• Support the preparation of weekly status reports and QBR documentation under the Business Director’s guidance.
• Manage stakeholder expectations around timelines, creative scope, and delivery — communicating clearly, proactively, and without jargon.
• Review briefs for completeness and clarity before routing to the creative and production team; escalate ambiguities promptly.
• Track scope changes, version control issues, or resourcing risks to the Business Director and Program Director.
• Contribute to the studio’s insider culture: present, curious, and deeply engaged with university brands, programs, and priorities.