Responsibilities

• Serve as the primary point of contact between the agency and its clients
• Manage day-to-day communication and client relationships
• Collaborate with internal teams (creative, digital, pr, media, production) to deliver projects on time and on budget
• Guide clients on messaging, branding, public relations, and advertising strategies
• Offer creative and strategic solutions to meet client goals
• Ensure all deliverables meet client expectations and maintain a high standard of quality
• Understand and manage the full advertising process from concept through execution
• Proactively problem-solve and keep projects moving forward
• Maintain organized project documentation, timelines, and reports
• Serve as the main point of contact for assigned clients, maintaining strong, professional relationships.
• Understand the client’s brand, industry, and marketing goals to provide strategic recommendations and support.
• Coordinate internal teams to ensure the timely development and delivery of advertising campaigns, digital projects, and marketing materials.
• Write clear and concise creative briefs and ensure all deliverables align with the client’s vision and objectives.
• Monitor project timelines, budgets, and deliverables to keep campaigns on track and within scope.
• Review creative work and provide constructive feedback from the client’s perspective before client presentations.
• Manage client approvals, revisions, and feedback through each project phase.
• Prepare and present project updates, status reports, and performance metrics to clients and agency leadership.
• Identify new business opportunities within existing accounts and assist with proposal development.
• Stay current with marketing and advertising trends, offering fresh ideas and insights to both the team and clients.