Responsibilities

• Serve as the primary contact for assigned clients
• Lead kickoffs, status meetings, reviews, and project recaps
• Translate client goals and feedback into clear direction for internal teams
• Keep projects aligned across creative, production, post, CGI, and studio teams
• Track scope, budgets, timelines, approvals, and next steps
• Partner with production teams to set realistic plans and client expectations
• Identify risks early and recommend solutions
• Ensure the work reflects the client's brief and meets our quality standards
• Manage scope changes, revisions, and overage conversations
• Maintain clear project documentation and handoffs

Requirements

• 7+ years of account management or client services experience within an agency, studio, or production company
• Strong knowledge of photo, video, digital, and post-production workflows
• Experience managing multiple clients and projects at once
• Strong communication, organization, and client relationship skills
• Experience managing project scope, budgets, timelines, and approvals
• A strong creative eye and the confidence to give clear feedback
• The ability to solve problems, manage difficult conversations, and influence teams you do not directly manage
• A proactive working style and comfort in a fast-moving, flexible environment

Preferred

• Experience in beauty, fashion, luxury, retail, or similar industries is a plus

Benefits

• Our benefits package is designed to support your health, well-being, and time outside of work. It includes medical, dental, and vision insurance, an FSA, paid time off, summer Fridays, and regular office events that bring our teams together. Employees also enjoy a beautiful, inspiring workspace with an open gallery and two outdoor patio decks for working, connecting, and recharging.