Account Manager

Chicago, IL (Hybrid)

Salary Not AvailableMid Level3+ years expFull time

Posted 5 months ago

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Job Summary

This role focuses on managing client relationships, driving strategic marketing guidance, and coordinating cross-functional delivery. It requires 3+ years in account management, marketing experience, and strong communication skills, with a mix of analytical and strategic abilities. The candidate should be on-site in Chicago and capable of growing the client book and profitability.

Job Description

Responsibilities

  • Acts as the main point of contact for the client, developing and maintaining meaningful and productive client relationships to ensure that strategic recommendations and deliverables surpass client expectations
  • Develops a deep knowledge of clients’ core marketing objectives, programs, and channels to engage in the business beyond project work
  • Coordinates & manages all facets of campaigns and projects with internal teams from kickoff through delivery
  • Partners closely with cross functional teams to ensure performance marketing delivery, measurement, and optimization is successful
  • Leads, facilitates and participates in all client meetings and supports the Accounts Team Lead & Head of Accounts in managing client relationships to achieve team and agency goals
  • Serves as the client advocate when discussing internal project deliverables and projects
  • Owns client budgets and partners with business managers to ensure profitability and strong ROI
  • Provides strategic recommendations to grow book of accounts
  • Seeks opportunities to expand knowledge and grow in your role and at EMSC

Requirements

  • Bachelor’s degree in marketing or similar field
  • Marketing agency experience
  • 3+ years account management experience
  • Proficient in Google Analytics
  • Experience working with home service, senior living, medical/dental industries preferred
  • Ability to work on-site in Chicago, IL on a hybrid schedule
  • Strategic thinker with excellent problem solving skills
  • Detail and solution oriented
  • Exceptional interpersonal skills – communicating, listening, empathizing, expectation setting – that inspires trust with client relationships and team collaboration
  • Proven track record in client/account management and cultivating and growing client relationships
EM Search Consulting, LLC. logo

EM Search Consulting, LLC.

As a proven expert in digital marketing, EMSC’s unique approach offers our clients a truly responsive and collaborative partnership. We provide customized, hand-tailored marketing solutions that deliver the superior results needed to help your business grow.

Founded in 2012
Chicago, Illinois, USA
42 employees (17 in marketing)

Traffic Signals

Monthly Visitors
2.3K
Traffic Source Mix
Search
29.4%
Direct
48.2%
Referral
6.8%
Social
14.1%
Paid
1.3%

Headcount Trend

Current headcount: ~42

Marketing Team

Marketing Team Size
14 (33% of company)