Responsibilities

• As an Account Manager in the digital media team, you will play a pivotal role in driving client success by developing strategies using Epsilon’s Digital Media Solutions that align with client business objectives as well as lead internal teams to successful execution of personalized digital campaigns.
• You will nurture a collaborative cross-functional team environment and guide the team to deliver exceptional client service and achieve strategic goals, while your focus on operational efficiency and process optimization will ensure detailed campaign execution and scalability.
• Through your expertise in data analytics, you will supervise program performance, develop mitigation strategies, and provide actionable insights that drive continuous improvement.
• Your ability to partner with Sales to find opportunities for program optimization and incremental revenue will fuel account growth, and your strategic insights will help shape and expand client roadmaps.
• In this role, you will enhance client relationships by consistently delivering programmatic strategies that achieve client business objectives.
• Your strategic guidance and expertise will lead the cross-functional team to the successful execution of client programs that enhance return on investment, identify new opportunities for revenue growth, and expand market share.
• Your efforts in optimizing internal processes and ensuring operational efficiency will result in streamlined campaign execution and increased scalability.
• Through your focus on insights and performance monitoring, you will provide clients with valuable insights that drive decision-making and program optimization.

Requirements

• Bachelor's Degree or equivalent experience from four-year college or university is preferred.
• 4+ years in Account Management or Project Management (digital marketing or interactive agency experience is a plus).
• Excellent client service competence, presentation and writing skills.
• Creative, self-starter, who thrives in a dynamic, fast-paced work environment.
• Ability to handle and prioritize multiple tasks and projects.
• Track record of working across an organization to get things done.
• Ability to learn quickly and think strategically.
• Proficient in Excel, Word, PowerPoint

Benefits

• Time to Recharge: Flexible time off (FTO), 15 paid holidays
• Time to Recover: Paid sick time
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling