Account Manager - Digital Marketing (EST) at Channel Factory | New York, USA

Channel Factory

Account Manager - Digital Marketing (EST)

New York, USA (Hybrid)

Salary Not AvailableMid Level2+ years expFull time

Posted 4 months ago

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Job Summary

Drive YouTube programmatic client strategy and full lifecycle account management for Channel Factory’s media solutions.

Own full-cycle client engagement and YouTube-focused media planning and optimization
Must-have: 2+ years in YouTube, Programmatic, or related buying with strong data skills
Standout: Leads client calls and cross-functional work with Sales and Product to grow accounts

Job Description

Drive YouTube programmatic client strategy and full lifecycle account management for Channel Factory’s media solutions.

Become a power user of ViewIQ and execute 360-Youtube media planning and buying understanding and functionality
Serve as main point-of-contact to clients, translating product value into media goals in YouTube space
Lead Kick-off calls and set clear expectations as the single point-of-contact with Programmatic Solutions
Own and grow a book of business focusing on client retention, growth, and renewals
Partner with Sales and independently lead client calls for up-selling
Create and maintain short and long-term Account Plans for each designated account
Monitor campaign pacing and performance; proactively address issues with multiple optimization solutions
Create mid-campaign and end-of-campaign reports and conduct quarterly business reviews for key clients
Update Salesforce for campaign information and revenue tracking
Reconcile monthly billing with Finance for accuracy and timeliness

EXPERIENCE: 2+ years of YouTube, SEM, SEO, Facebook/PMDs, and/or Programmatic/Trading Desks buying
Able to track performance data, analyze results, and optimize campaigns across multiple technologies and partners
Advanced knowledge of Excel calculations, pivot tables, and graphs
A collaborative individual who can work both in a team and independently
Strong communication skills and ability to train others
Ability to prioritize with little supervision in a fast-paced digital world
Highly organized and detail-oriented professional
Experience with off-YouTube media, 3rd party, and Brand Studies
Able to stay current with industry changes and update strategies accordingly
Affirmation of professionalism, integrity, and ethics

Client-facing experience with agencies and brands is highly preferred
Bonus points if you have Google Ads, DV360, and/or Facebook certification

Competitive salary + bonus
Comprehensive medical benefits (Medical, Vision, Dental, and Life Insurance)
Cell phone and Wifi Reimbursement
Bill Spend Stipend
Work-life flexibility – we value your contributions above all

Channel Factory

3.5 Glassdoor

Channel Factory is a global technology and data platform that maximizes both performance efficiency and contextual suitability, delivering contextual performance for advertisers on YouTube. Channel Factory’s technology platform, ViewIQ, analyzes all YouTube channels and videos to ensure ads run on brand suitable and contextually relevant content. Channel Factory maximizes performance for advertisers on YouTube through managed service or self-service dynamic whitelists & blacklists, easily implemented through DV360 or Google Ads. Our platform is built to meet the needs of advertisers, offering standard IAB category lists or highly customized content lists in 36+ languages. Why Contextual Suitability? In our reviews of campaigns run outside of Channel Factory, we see on average 28% of an advertiser's campaign run against unsuitable videos, such as children’s content or against the wrong language. Leveraging historical performance data is a key differentiator for Channel Factory. We do not just ‘set it and forget it’ when it comes to contextual suitability. We incorporate active and historical campaign data into our ViewIQ platform and constantly optimize throughout the campaign, resulting in 30% efficiency in media spend.

Founded in 2010

Rowland Heights, California, USA

710 employees (135 in marketing)

channelfactory.com

57% recommend to a friend

65% CEO approval