Responsibilities

• Be the Client’s Trusted Partner
• Own client relationships and ensure strategic alignment.
• Lead media, data, and technology initiatives that deliver measurable impact.
• Guide clients through onboarding, planning, and performance reviews (QBRs, business reviews).
• Translate client goals into clear plans for internal teams.
• Track client satisfaction and drive continuous improvement.
• Manage and grow a portfolio of accounts by 20% YoY.
• Identify upsell opportunities and craft tailored proposals.
• Work with Sales and Partnerships to bring new ideas and tools to clients.
• Direct internal teams to deliver on client objectives.

Requirements

• 7+ years in digital marketing, with 3+ years in a client-facing role or leadership position on the client side
• Experience managing large campaigns ($20M+), preferably in one of the following industries: Financial Services/insurance, Travel, Non-Profit/Charities
• Hands-on knowledge of performance media (SEM, paid social, programmatic).
• Strategic thinker with strong presentation, communication, and storytelling skills.
• Comfortable leading conversations on media, data, tech, and analytics.
• Highly organized, collaborative, and results driven.

Benefits

• Health Benefits: Comprehensive (100% company-paid) health coverage for employees & their families, including medical, dental, and vision insurance. We also offer FSA and HSA health options with a company contribution.
• Other Benefits: Life Insurance and Disability Coverage
• Retirement Plan: 401(k) plan with a 4% match/company contribution
• Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays
• Parental Leave: Up to 3 months of paid time off for new parents
• Wellness Program: $1,250 annual reimbursement for health and well-being (gym membership, ski passes, meal plans, fitness equipment, etc.)
• Beautiful Office & Workspace: Newly built and designed office exclusively for Delve Deeper with local restaurants, shopping, and hiking/biking trails. Large common areas filled with snacks, beverages, and regularly catered meals!
• Hybrid Working Model: Tuesdays, Wednesdays, and Thursdays in-office with the option to work from home on Mondays and Fridays