Responsibilities

• Become a trusted advisor-not just a point of contact.
• You'll build long-term partnerships grounded in trust, transparency, and strategic thinking while ensuring clients always know where they're headed and why.
• Treat every account like it's your own business.
• You'll understand your clients' objectives, anticipate challenges, uncover growth opportunities, and guide decisions that move their business forward.
• Translate business challenges into strategic marketing solutions.
• You'll partner with creative, media, digital, PR, social, production, and project management teams to ensure every recommendation supports measurable business outcomes.
• Lead internal and client meetings with clarity and confidence.
• You'll keep priorities aligned, remove obstacles, facilitate decisions, and ensure nothing falls through the cracks.
• Help define goals, KPIs, and success metrics.
• Monitor performance, interpret results, connect data back to business objectives, and identify new opportunities for growth.

Requirements

• 3-5+ years of account management, client services, marketing, advertising, or related experience
• Experience managing multiple clients and integrated marketing initiatives simultaneously
• Strong strategic thinking and business acumen
• Exceptional communication, presentation, and relationship-building skills
• Ability to navigate ambiguity while maintaining organization and focus
• Experience developing creative briefs, leading meetings, and presenting recommendations
• Financial awareness, including budgets, scopes, and profitability
• Curiosity to continually learn about industries, markets, consumer behavior, and emerging trends
• Experience with project management platforms and Google Workspace (or similar collaboration tools)
• Agency experience is required.

Preferred

• Love asking "why?"
• Can simplify complexity.
• Naturally earn trust.
• Stay calm under pressure.
• Believe communication solves almost everything.
• Care as much about the client's business as they do.
• Hold yourself-and others-to a high standard.
• Want to build great work with great people.

Benefits

• We offer competitive compensation, comprehensive benefits, flexible PTO, a hybrid work environment, 401(k) matching, professional development opportunities, and a culture built on curiosity, collaboration, and continuous growth.