Responsibilities

• Own day-to-day execution across a portfolio of PAC Engagement clients , managing timelines, client requests, approvals, deliverables, and follow-through.
• Build trusted client relationships by leading regular calls, providing clear recommendations and status updates, anticipating needs, and ensuring clients feel confident in the work moving forward.
• Manage PAC engagement and fundraising campaigns from strategy through launch , including solicitation campaigns, employee engagement initiatives, digital communications, events, website updates, and other targeted outreach.
• Draft, edit, and refine client communications , including email campaigns, solicitation messaging, website and landing-page copy, campaign materials, executive communications, and other content designed to increase awareness and participation.
• Translate client goals into technology-enabled campaigns using DDC’s proprietary PAC platforms, websites, CRM, email tools, data, and reporting capabilities.
• Coordinate across DDC teams , including PAC strategy, creative, technology, data, Customer Experience, compliance, contracts, and finance, to move client initiatives from idea to execution, configure campaigns and platform updates, troubleshoot issues, and ensure DDC’s technology supports the client’s broader engagement strategy.
• Conduct quality assurance across digital campaigns, including emails, contribution flows, forms, links, landing pages, websites, data, and other campaign elements.
• Analyze campaign performance and engagement data , helping turn results into practical recommendations for future communications, fundraising, audience targeting, and optimization.
• Develop client-ready campaign recaps, reporting, presentations, content calendars, recommendations, and strategic materials.
• Learn the nuances of each client’s PAC program, including its culture, audience, leadership approach, program maturity, approval processes, communications style, and risk considerations.

Requirements

• Approximately 3–5 years of professional experience in client service, account management, communications, campaigns, fundraising, advocacy, public affairs, politics, associations, nonprofits, digital strategy, technology implementation, or a related field.
• Excellent written communication skills and the ability to adapt messages for different audiences, objectives, and client voices.
• Strong client-service instincts and the confidence to communicate directly with clients, lead conversations, manage expectations, and follow through on commitments.
• Strong project management skills, with the ability to keep multiple clients, campaigns, deadlines, and internal teams moving at the same time.
• Confidence working with technology and digital tools, along with the curiosity to understand how platforms, data, websites, email tools, and digital workflows can be used to solve client problems.
• Strong attention to detail, particularly when reviewing communications, data, digital experiences, and campaign materials before they reach a client or audience.
• Sound professional judgment, discretion, responsiveness, and the ability to recognize when an issue requires additional counsel.
• An interest in politics, public affairs, employee engagement, communications, fundraising, or the role companies play in the political process.
• An ability to learn quickly. We do not expect candidates to arrive knowing every aspect of PAC communications, fundraising, compliance, and technology; we do expect them to be excited to develop that expertise.

Preferred

• Prior PAC, political fundraising, advocacy, or employee communications experience is a plus, but not required.