Responsibilities

• Lead day-to-day account management across multiple client businesses as the primary point of contact and internal hub of communication.
• Own project clarity and delivery: guide briefs, scopes, timelines, and budgets, anticipating issues and adjusting the process to keep work moving on time and on budget.
• Manage overall client budgets and monthly billing with an eye toward accuracy and profitability.
• Bring a target-led, strategic lens to the work: understand client business and marketing objectives, apply target/market insight and data-led thinking, and help simplify complex problems into clear direction.
• Elevate the work through feedback and learning: share trends and insights, and provide constructive input rooted in strategy and the target.
• Lead client and internal meetings and presentations with clear expectations, decisions, and next steps.
• Build strong client partnerships by probing for real needs, translating feedback into actionable guidance, and helping clients stay ahead with relevant opportunities and momentum-building thinking.
• Drive cross-functional collaboration across creative, digital, media, PR/social, insights/research, and project management to ensure alignment and strong execution.
• Support team growth through mentorship, training, and oversight of junior account teammates as applicable; participate in internal initiatives and new business efforts as needed.

Requirements

• 2 to 4 years of agency or brand management experience.
• Demonstrated ability to manage multiple projects and clients, including timelines, scopes, and budgets, with strong attention to detail.
• Experience working with cross-functional teams in a fast-paced environment; comfortable as a clear communication hub.
• Strong written and verbal communication skills, including confidence leading meetings and presentations.
• Ability to think strategically and use target, market, and performance inputs to guide recommendations and decisions.
• High integrity, positive energy, and a standard-of-excellence mindset; embodies curiosity and a “We Before Me” philosophy.
• Degree in marketing, strategic communications, consumer behavior, or related field is a plus.
• Ability to work hybrid in an open-office environment.
• Ability to work in the United States without requiring sponsorship now or in the future.