Account Executive, CRM, long-term contract

Huntington Beach, CA (Hybrid)

$70K/yr – $80K/yrMid Level2+ years expContract

Posted 4 months ago

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Job Summary

Drive day-to-day client liaison, project delivery, and strategic support for CRM programs at an agency.

  • Own day-to-day liaison, project schedules, and deliverable management for CRM programs.
  • Must-have: 2+ years of ad agency experience and CRM expertise.
  • Standout: Travel to client sites is required and reimbursable.

Job Description

Responsibilities

  • Serve as day-to-day liaison within the agency and with daily client contacts to manage assigned deliverables
  • Support Account Director and/or Supervisor to implement strategic direction for designated clients, including annual planning in the form of: Strategic Direction, Creative Direction, Delivering Campaign and Program Results
  • Working with strategic resource to deliver relevant analysis
  • Preparation of meeting materials to include but not limited to presentation management, content development and consolidation
  • Understand the client brand and creative direction to enable accurate communication within the agency to ensure on-brand creative executions in support of results-driven CRM
  • Foster strong relationships with key client and agency personnel
  • Ensure communication clarity, internally and to the client
  • Participate in the development of sound strategic recommendations based on clear understanding of client’s business to include but not limited to: Competitive Monitoring, Industry Knowledge and Client Objectives
  • Delivery of assigned projects including but not limited to creative development for direct mail, e-mails, and other CRM projects
  • Coordinate work between the various departments of Innocean, and client team members on all aspects of multiple simultaneous projects

Requirements

  • 2+ years ad agency experience
  • CRM experience REQUIRED
  • Salesforce experience PREFERRED
  • Excellent working knowledge of MS Office
  • Must be able to build productive relationships with clients and agency team members
  • Solid written and oral presentation skills required
  • Excellent project management and ability to provide team leadership and strategic direction to diverse, multi-location groups and partner agencies
  • Flexible and accepting of ever-changing needs
  • Multi-tasking and ability to prioritize is a must
  • Strong analytic ability to interpret campaign results and apply to future recommendations

Preferred

  • Salesforce experience PREFERRED

Benefits

  • Access to our health benefits after 91 days
  • Paid sick days
  • 401k match
  • On-site Barista
  • Beautiful campus across from the Pacific Ocean
INNOCEAN USA logo

INNOCEAN USA

Mission: We are explorers. We look out to the edge of the world and ask, "where haven't we been before?" Together, we hunt for an intersection of art and science, creativity bolstered by data. Storytelling layered in strategy. Innovation rich in intelligence. Our adventures are many, our quests, undaunted. Our possibility is as vast as the ocean. Always remembering, the deeper we dive, the greater we become. And the further we go, the more we find. Our client partners include: Hyundai, Genesis, Kia, Hankook, Hyundai Cradle, Jinro, Korean Air, LG, Manscaped, Motional, Nexon, Pacific Life, SeaWorld, Signature Kitchen Suite, Supernal, TaylorMade, UC Davis Health, Uneekor, Wienerschnitzel, and Xcient. Want to join the team? Keep an eye on our careers page at innoceanusa.com

Founded in 2005
Huntington Beach, CA, US
661 employees (297 in marketing)

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