Responsibilities

• Client Partnership & Strategy : Serve as a trusted strategic partner to clients and senior executives, advising them on business challenges and architecting solutions that leverage Morning Walk’s full capabilities in performance branding, data, design, and media.
• Category & Client Expertise : Act as the agency expert in your clients’ businesses and the broader categories they compete in:\n\n- Routinely incorporate industry, consumer, and competitive knowledge into your planning and recommendations.\n- Proactively analyze performance, anticipate challenges, and identify opportunities, ensuring Morning Walk is always advancing the client’s agenda.\n- Manage not only the day-to-day movement of their operational goals, but plan and project long term operational success.\n- Lead consultative conversations that go beyond campaign execution, providing ongoing strategic counsel and forward-looking recommendations.
• Creative & Deliverable Oversight : Lead the development of creative work with Morning Walk teams, ensuring high quality, strategic alignment, and innovative thinking that meets client objectives and leverages emerging platforms.
• Account Growth & Profitability : Drive organic growth within existing accounts, contribute to new business development, manage account profitability, and oversee contract negotiations, scopes of work, and financial administration.
• Resource Leadership : Mobilize internal and external resources, manage, and help lead cross-functional teams, and foster a collaborative environment that supports creative experimentation/ideas and client success.
• Team Leadership: Foster a supportive and high-performance team culture. Articulate a clear vision for accounts, inspire teams, and set the tone and pace for innovative ways of working that balance client needs with agency growth ambitions. Manage and mentor internal account service executives, fostering their growth, knowledge, and skillset.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent experience.
• 5+ years in client-facing or strategic account management roles, preferably in creative, marketing, or tech-driven environments.
• Proven experience leading teams, managing budgets, and delivering results for complex client accounts.