Account Director

Florida, NY (Remote)

Salary Not AvailableSenior Level5+ years expFull time

Posted 4 months ago

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Job Summary

Drive global client management for a mobile marketing-focused agency, shaping strategy, delivery, and renewals.

  • Own client relationships and satisfaction, driving renewals and long-term retention.
  • Must-have: 5+ years of account management in global professional services.
  • Standout: Cross-region delivery coordination and upsell opportunities.

Job Description

Responsibilities

  • Leading the development and execution of a client’s marketing plan in conjunction with stated and potential client needs
  • Working with an international delivery team to achieve the right quality of materials within the timelines and expectations of the client
  • Forging and cultivating a productive client relationship
  • Identifying and communicating changing client business priorities to senior management
  • Combining analytical rigor with creative problem-solving skills
  • Negotiating contracts and fee arrangements as needed
  • Developing and presenting breakthrough thinking in strategic planning sessions, client summits, and professional conferences
  • Identifying strategic client upselling opportunities, and partnering with delivery teams to discuss these opportunities with clients
  • Own overall client satisfaction and retention, ensuring strong relationships that drive successful renewals
  • Overseeing ongoing client project management to ensure deliverables are meeting client expectations

Requirements

  • BA in business, advertising, marketing, or related field
  • 5+ years of account management experience in global professional services companies, preferably from the digital/mobile advertising space
  • Experience managing top tier clients with larger marketing budgets
  • Ability to accurately estimate effort and resources required to complete projects and build project Gantts with subtasks accordingly
  • Business-savvy approach, with the ability to translate client brief and business needs into data and campaign requirements
  • Ability to work in a diverse, fast-paced environment and effectively collaborate across functions and teams globally and time efficiently (e.g. clients in SF, the delivery team in Israel)
  • Dynamic personality, able to effectively engage and influence a variety of audiences – a true people person
  • Excellent written, presentation, management, listening, and interpersonal skills
  • Familiarity with Salesforce and Asana is an advantage
  • Managerial experience is a plus
      Moburst - Growth Done Right logo

      Moburst - Growth Done Right

      4.2 Glassdoor

      Moburst is a full-service mobile-first digital agency that propels companies into category leaders through AI-powered marketing. Our methodology is driven by a proprietary AI program, with dedicated experts embedded in every department to pioneer intelligent solutions that deliver unparalleled client growth.Trusted by global leaders from startups to enterprises like Google, Uber, Samsung, and Reddit, we deliver end-to-end results across the full marketing stack. Our expertise spans data-driven strategy, full-funnel organic growth (ASO/SEO/AEO), award-winning creative, digital transformation with dev teams, and intelligent media planning and buying execution.Our services:STRATEGY: Mobile Strategy, Product Design, Digital & Social Strategy, Analytics & BIORGANIC: AEO, ASO, SEO, CRO, Localization, Public Relations, PodcastingCREATIVE: Concept & Design Services, Video Production, Content, UI-UXMEDIA: Social, Search, Networks & RTBs, Influencers, Email, OTT, Premium PublishersDEVELOP: Wireframes, Websites, Apps, eCommerce, AI-Powered ToolsEvery day, our team’s mission is to innovate creative solutions that connect brands with highly targeted audiences that convert into loyal users. Ready to accelerate your own growth curve? Let’s build it together.

      Founded in 2013
      New York, New York, USA
      93 employees (37 in marketing)
      77% recommend to a friend
      85% CEO approval

      Traffic Signals

      Monthly Visitors
      6.4M
      Monthly Google Ads Budget
      $9.6K
      Traffic Source Mix
      Search
      31%
      Direct
      63.4%
      Referral
      4.9%
      Social
      0.4%
      Paid
      0.3%

      Headcount Trend

      Current headcount: ~97

      Marketing Team

      Marketing Team Size
      26 (28% of company)
      Marketing Roles Posted (Last 30 Days)
      3

      Funding

      Total Funding
      $2.4M
      Last Raise
      $1.6M
      Series Unknown, 9 years ago

      Funding History

      • Jun 2016
        Venture Round • $1.6M
      • Nov 2014
        Angel Round • $500K
      • Apr 2014
        Seed Round • $340K