Responsibilities

• Leading the development and execution of a client’s marketing plan in conjunction with stated and potential client needs
• Working with an international delivery team to achieve the right quality of materials within the timelines and expectations of the client
• Forging and cultivating a productive client relationship
• Identifying and communicating changing client business priorities to senior management
• Combining analytical rigor with creative problem-solving skills
• Negotiating contracts and fee arrangements as needed
• Developing and presenting breakthrough thinking in strategic planning sessions, client summits, and professional conferences
• Identifying strategic client upselling opportunities, and partnering with delivery teams to discuss these opportunities with clients
• Own overall client satisfaction and retention, ensuring strong relationships that drive successful renewals
• Overseeing ongoing client project management to ensure deliverables are meeting client expectations

Requirements

• BA in business, advertising, marketing, or related field
• 5+ years of account management experience in global professional services companies, preferably from the digital/mobile advertising space
• Experience managing top tier clients with larger marketing budgets
• Ability to accurately estimate effort and resources required to complete projects and build project Gantts with subtasks accordingly
• Business-savvy approach, with the ability to translate client brief and business needs into data and campaign requirements
• Ability to work in a diverse, fast-paced environment and effectively collaborate across functions and teams globally and time efficiently (e.g. clients in SF, the delivery team in Israel)
• Dynamic personality, able to effectively engage and influence a variety of audiences – a true people person
• Excellent written, presentation, management, listening, and interpersonal skills
• Familiarity with Salesforce and Asana is an advantage
• Managerial experience is a plus