Responsibilities

• Build and manage strong, trusted client relationships, serving as a primary day‑to‑day contact and strategic partner across the account
• Confidently articulate the agency’s point of view on digital business, membership, loyalty marketing, data, and personalization, ensuring clients are informed on industry trends, emerging platforms, and evolving consumer expectations
• Partner with clients to translate business objectives into clear, actionable marketing strategies that drive results across channels
• Lead the development of full funnel creative campaigns, managing multiple work streams and activating with urgency on a fast-paced business
• Lead the development and execution of membership acquisition and retention programs, supporting initiatives that deepen customer relationships, extend to new audiences, and increase lifetime value
• Collaborate with strategy, data, media, technology, and creative teams to activate personalization efforts across channels, ensuring solutions are scalable, measurable, and operationally sound
• Oversee the development of insight‑driven, integrated marketing programs that balance brand and performance objectives full funnel
• Ensure work is strategically sound, on brief, on time, and on budget—anticipating risks and proactively solving problems
• Deliver clear, compelling client presentations and recommendations that are actionable and grounded in strategic insight and performance outcomes
• Partner with analytics and strategy teams to assess performance, surface insights, and optimize work through testing, learning, and continuous improvement

Requirements

• Willingness to travel locally as needed in support of client relationships and key moments, occasional travel outside of NY metro area

Benefits

• Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.