Account Director, Digital & Social

New York, USA (Hybrid)

$100K/yr – $120K/yrSenior Level7+ years expFull time

Posted 5 months ago

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Job Summary

Lead as Associate Director, Digital & Social to guide client relationships and drive strategic digital and social programs.

  • Own client relationships and develop integrated digital and social strategies.
  • Must-have: 7–10 years of digital interactive experience with a track record of strategic creative solutions.
  • Standout: Ability to lead cross-functional teams and translate client needs into actionable programs.

Job Description

Responsibilities

  • Acts as a primary client contact; continually fostering client-agency relationship and consistently adding value to build ongoing trust with clients, anticipating and addressing their needs
  • Cultivates and maintains trusted relationships with key clients
  • Troubleshoots client problems as they arise, seeking senior management input when appropriate
  • Builds and leverages deep understanding of the clients’ objectives and competitive environments to develop clear business cases around opportunities for engagement in social and digital media
  • Creates digital solutions to answer clients’ business needs on a short-term and long-term basis
  • Displays and encourages creativity and innovation. Actively participate in brainstorms and connect with creative resources
  • Develops and implements strategies and tactical programs to influence audiences across digital and social ecosystems
  • Monitors, analyzes, and communicates trends, news on emerging technologies, and social metrics as part of client counsel
  • Potentially runs a piece of digital business
  • Is flexible and facilitate teamwork within client account team; focus on a common goal, working with multiple teams with different core capabilities

Requirements

  • 7-10 years' Digital interactive experience
  • Recognized expertise in developing strategic creative solutions for clients
  • Ability to provide clear creative conceptual direction and to motivate cross functional teams
  • Strong writing and editing skills. Ability to extract insights from large amounts of information. Comfort developing presentations and presenting your ideas.
  • An understanding of digital platforms, the opportunities and challenges they present and opinions on what will work best and why.
  • An appreciation of storytelling and a desire to find the narrative in anything.
  • A working knowledge of current digital technologies, publishing tools and trends in the advertising, communications and marketing industries.
  • Understanding of standard approaches to data analytics, ads implementation, application development and platform integration

    Benefits

    • Hybrid Workplace: Three days a week in the office
    • Robust benefits program, effective within 30 days of hire
    • Paid maternity/paternity leave
    • Family Forming Benefits
    • Employee Recognition Program
    • Generous paid time off includes vacation, wellness, and extended holiday schedule
    • Various development opportunities to enhance personal and professional life
    • Tuition reimbursement
    • Monthly Cell Phone & Wi-Fi reimbursement