Responsibilities

• The Account Director, Commerce manages key marketplace and retail media clients across Amazon, Walmart and other retail platforms.
• This role leads strategy, delivery and results while serving as the subject matter expert and senior day-to-day owner of client relationships.
• The Account Director, Commerce ensures campaigns, content and operations meet performance goals, blending platform expertise with team leadership and clear communication.
• Lead client relationships with clear, consistent communication
• Manage account performance, budgets and key goals
• Guide retail media and content strategy across Amazon and Walmart
• Work with internal teams to plan and deliver campaigns
• Coach account team members and support their growth
• Review data to spot trends and new opportunities
• Keep work consistent across listings and creative updates

Requirements

• Bachelor’s degree in Marketing, Advertising or related field
• 8–10 years in marketing, e-commerce or retail media
• Hands-on experience with retail media and marketplaces
• Proven record of leading and growing client relationships
• Critical thinking with strong analytical and leadership skills
• Skilled communication who builds trust with senior clients
• Deep knowledge of Amazon DSP, Sponsored Ads and Walmart Connect
• Confidence managing large teams and complex accounts
• Care with budgets and delivery timelines
• Composure who remains solution-oriented under pressure

Preferred

• Bonus points if you’re bilingual in Spanish and/or Portuguese.

Benefits

• competitive benefits package including medical insurance, dental insurance, and vision insurance; a flexible spending account; voluntary life and accident plans; and a 401(k) retirement plan with matching.
• We have six office locations in the US: San Diego, California, Los Angeles, California, Covington, Kentucky, Denver, Colorado, Nashville, Tennessee and Charleston, South Carolina.
• We're seeking local candidates (or those open to relocation) who are able to work collaboratively with us in one of our office's; however, based on business needs and unique job functions, some roles may be eligible for remote work.