Responsibilities

• Act as a trusted strategic partner to clients from early conversations through delivery and post-event analysis.
• Develop experiential strategies that engage audiences and drive results.
• Pitch innovative ideas that differentiate CNC and fuel client growth.
• Lead and grow key accounts, focusing on retention and organic expansion.
• Build and manage scopes of work, identifying opportunities for additional investment when appropriate.
• Oversee multiple large-scale accounts and activations simultaneously.
• Align creative, production, and strategy teams to deliver on brief, on budget, and on time.
• Create clear, compelling client presentations that communicate strategy, creative vision, and impact.
• Define KPIs, monitor performance, and analyze results to drive repeat business and process improvements.
• Own project financials, including budgets, margins, and efficient team resourcing/utilization.

Requirements

• 8+ years of related experience (preferably 3+ years agency experience preferred)
• Experience managing/training/mentoring junior team members
• Proven experience managing high-profile brands and six-figure to multi-million-dollar accounts.
• Strong background in experiential marketing, including live events, activations, and pop-ups across B2C and B2B.
• Strategic thinker with the ability to align client goals, creative vision, and business objectives.
• Solid financial acumen, including budget planning, margin management, and responsible upselling.
• Experience collaborating with creative teams to develop and execute compelling concepts.
• Working knowledge of event permits, regulations, and safety requirements.