Access Agent

Escondido, CA (Unknown)

Salary Not AvailableMid LevelFull time

Posted 4 weeks ago

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Job Summary

Own guest engagement and trial ownership sales within a hospitality oriented vacation ownership setting, driving experiences, service excellence, and membership offers to hit sales and visitation goals.

  • Guest Experience & Events: coordinate welcoming experiences and memorable moments for Owners and potential Owners.
  • Trial Ownership & Benefits: communicate trial program value and special offers to convert interest into memberships.
  • Team & Policy Execution: engage colleagues professionally, uphold safety and policies, and push toward team targets.

Job Description

Responsibilities

  • As a Coordinator Marketing Encore, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
  • Engage with guests and potential Owners while providing elevated customer service.
  • Offer specially priced trial membership packages.
  • Effectively communicate the benefits of trial ownership and special offers.
  • Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
  • Welcome and greet guests and anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Always follow company policies and safety procedures.

Requirements

  • A Real Estate License may be required at some locations depending on state laws.
  • Available to work a flexible schedule to include weekends and holidays.
  • Position may require background and drug screening, in accordance with state and local requirements.
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Preferred

    Benefits

    • Medical/Dental/Vision/401K opportunities
    • Travel discounts
    • Credit Union Membership
    • Tuition Reimbursement
    • Professional Counseling & Family Support
    • Growth and Development Opportunities
    Hyatt Vacation Ownership logo

    Hyatt Vacation Ownership

    Hyatt Vacation Ownership offers access to global travel experiences through a diverse portfolio of boutique residential-style retreats in unique destinations. Complementing a distinctive collection of upscale vacation ownership properties, we deliver a lifetime of great vacations with a range of options to fit every traveler, every year. Hyatt Vacation Ownership (HVO) markets and manages shared ownership resorts. HVO offers travelers both rental and ownership opportunities. Through flexible ownership programs, we give members access to World of Hyatt hotels and resorts, as well as vacation exchange with Interval International. Our work environment respects all people and ideas with the mission to provide authentic hospitality by making a difference in the lives of people we touch every day. Ultimately, we help members and guests reconnect with loved ones and create lasting memories together. Explore opportunities to join our team at www.hvocareers.com

    Founded in 1994
    Orlando, Florida, USA
    1K employees (146 in marketing)

    Traffic Signals

    Monthly Visitors
    7.5K
    Traffic Source Mix
    Search
    28.5%
    Direct
    46.7%
    Referral
    5.8%
    Social
    17.3%
    Paid
    1.5%

    Headcount Trend

    Current headcount: ~1K

    Marketing Team

    Marketing Team Size
    140 (14% of company)
    Marketing Roles Posted (Last 30 Days)
    1

    Recent News