Responsibilities

• Content creation and delivery
• - Create clear, engaging and accessible content across a range of internal and stakeholder channels including our intranet, monthly newsletters, targeted emails, digital screens, posters and events
• - Write and edit compelling stories and updates by interviewing colleagues and shaping complex or rough inputs into high-quality content
• - Create simple visual and video assets (using Canva or equivalent) to enhance communications
• Stakeholder communications support
• - Support the delivery of communications to Trustees, volunteers and key donors by adapting internal content into clear, concise and engaging updates
• - Maintain a tracker of stakeholder communications, ensuring outputs are timely, accurate and aligned
• - Support the preparation of content for leadership and stakeholder communications
• Annual Report and major outputs
• - Support the production of the charity’s Annual Report by coordinating content, managing timelines and ensuring drafts are ready for review

Requirements

• Creating and delivering communications across a range of channels, including digital and face-to-face formats
• Experience of writing and editing content for different audiences, including turning complex or technical information into clear and engaging messaging
• Supporting delivery of communications for projects, campaigns or events
• Working with multiple stakeholders to plan and deliver communications activity
• Experience of coordinating content, timelines or communications outputs
• Understanding of communications principles, including internal and stakeholder communications
• Awareness of how to adapt messaging for different audiences, including colleagues, trustees or supporters
• Working knowledge of digital communication tools (e.g. SharePoint, Teams, email platforms)
• Basic understanding of how communications contribute to organisational strategy and reputation
• Strong writing and editing skills, with the ability to produce clear, engaging and well-structured content