Social Media and Content Assistant

Responsibilities

• Creating engaging content for TikTok, Instagram, Facebook, LinkedIn and other social platforms
• Planning and organising content shoots across our centres nationwide
• Travelling regularly to capture social-first content featuring our teams, customers and experiences
• Creating employer brand and recruitment marketing content to support hiring campaigns
• Identifying and capitalising on social media trends and cultural moments
• Scheduling and publishing content across multiple channels
• Managing community engagement by responding to comments and messages
• Monitoring content performance and producing monthly reports and insights
• Working alongside Marketing, People and Recruitment teams to bring campaigns to life
• Filming, editing and producing short-form video content including Reels, TikToks and Stories

Requirements

• Experience creating content for social media, whether professionally, through personal projects, internships or apprenticeships
• A genuine passion for social media and a strong understanding of platforms including TikTok, Instagram, Facebook and LinkedIn
• Confidence filming content and appearing on camera
• Basic video editing skills and experience using social-first editing tools
• Excellent copywriting skills and the ability to adapt tone for different audiences
• Strong organisation skills and the ability to manage multiple projects and deadlines
• A proactive attitude and the confidence to identify opportunities independently
• Knowledge of social media trends, formats and online culture
• A collaborative approach and the ability to build relationships across teams
• A willingness to travel regularly across the UK

Preferred

• Experience creating employer brand or recruitment marketing content
• Understanding of employee advocacy programmes and influencer-style content
• Experience using content scheduling or social media management tools
• Previous experience working within retail, hospitality, leisure or consumer brands
• A full UK driving licence and access to your own vehicle

Benefits

• 22 days holiday + additional days with length of service
• 50% off food when you are working in centres
• Optional pension plan
• Ongoing training and development with access to development programmes
• Free games vouchers every month
• 30% discount off food and drink for you and up to five friends
• Access to our Employee Assistance Programme (EAP) for you and your family
• Opportunity to join our healthcare cash plan
• Financial long service awards
• A £15 donation to our charity partner when you complete your induction