SEO Account Director

Responsibilities

• Development and execution of client strategy to increase commercial performance, and provide great customer service to clients
• Work together with wider teams to devise and deliver Account Development Plans (ADPs) for each client to sustain and grow client performance
• Manage profitability of client accounts, ensuring resource is paced correctly to avoid under or over service
• Work with the Director of Organic Performance and our Strategy Directors to input into overall direction of department
• Pioneer direction of department across the team
• Develop, mentor and train team members, both remotely and in person
• Ensure client accounts are following SEO best practice, ensuring that hygiene factors are monitored and managed accordingly
• Play an active role in defining SEO best practice and scalable processes
• Stay up to date with new market tools and opportunities, which would support client strategy or Croud’s product offering, and share to the wider team
• Surprise and delight clients through innovation, knowledge share & insight; highlighting successes on a weekly basis (monthly for smaller clients)

Requirements

• Currently operating at Account Director level (or equivalent), with proven experience leading accounts of similar scale and complexity
• Degree level education or relevant equivalent experience
• In-depth demonstrable experience in Digital Marketing
• In-depth demonstrable experience in SEO advertising
• Excellent communication, organisation, and presentation skills
• A mathematical and analytical mind
• Exceptional client service skills
• Highly organised and an ability to multitask
• Impeccable attention to detail
• Excellent Microsoft Office skills which must include Excel, Word and PowerPoint

Benefits

• Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
• 25 days holiday a year
• Discretionary annual performance based incentive
• Sale commission
• Recruitment referrals bonus
• Health & Wellbeing contribution
• 2 Recharge Days each holiday year
• Ride to Work scheme
• Railcard
• Season Ticket loan