Senior Social Media and Engagement Producer (Health & Wellbeing)

London, UK (Hybrid)

£30K/yr – £34K/yrSenior LevelInternship

Posted 5 hrs ago

Job Summary

Own the social media presence by creating engaging content, moderating community interactions, protecting brand reputation, and delivering insights to optimize performance.

  • Coordinate with design and video teams on visuals
  • Track performance and share learnings across teams

Job Description

Responsibilities

  • Commission engaging videos and compelling graphics for our social channel, working with our design and video teams.
  • Support our online community by responding to members and consumers across social media and Facebook groups
  • Monitor conversations and work with teams across Which? to protect our reputation
  • Track what\'s working and share insights that help us improve
  • Keep an eye on health trends and opportunities to reach new audiences

Requirements

  • You have solid background in social media content creation and community management
  • You're confident using platforms like Instagram, TikTok, Facebook, LinkedIn and X
  • You can write copy that makes complex topics easy to understand
  • You know how to use social media tools like Sprout Social or Sprinklr

Preferred

  • Experience of social media publishing tools like Sprout Social, Sprinklr or Hootsuite

Benefits

  • 35 hour working week
  • Generous 28 days holiday a year plus bank holidays and the option to buy additional holiday days
  • Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service)
  • Annual Award (depending on employee and company performance)
  • Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
  • A discretionary death in service benefit provision equivalent to six times your annual salary
  • Free access to Which? member content and free access to Which? money & legal helplines
  • Free wills for all Which? employees, plus, partners of employees can make their will at cost price
  • Discount site Pluxee which offers large % off every day shopping and holidays
  • Work from (almost) anywhere" for 4 weeks of the year policy
Which? logo

Which?

3.7 Glassdoor

Which? is the UK’s consumer champion. As an organisation we’re not for profit and all for protecting consumers – a powerful force for good, here to make life simpler, fairer and safer for everyone. We stand up for what’s right for consumers, their experiences drive us to make things better. Our research gets to the heart of the consumer issues that matter, and our expert advice is completely impartial. Same goes for our product reviews – our rigorous tests and expert recommendations help consumers to make better decisions. We investigate and make change happen - from tackling online scams to campaigning for safer products, we’re the independent consumer voice that influences politicians and lawmakers and holds businesses to account. We are not influenced by third parties - we never take advertising or accept freebies from manufacturers. Everything we do is about championing consumers. We’ll always be on their side, fighting their corner and working to make them more powerful.You’ll find our latest job opportunities at https://jobs.which.co.uk/jobs/.

Founded in 1957
Somers Town, Euston, Euston Square, Camden Town, St Pancras, Camden Lock, Marylebone, Regents Park, Regent's Park, Mornington Crescent, Baker Street, England, GBR
981 employees (205 in marketing)
1% recommend to a friend
1% CEO approval

Salaries

Posted range

£30K/yr – £34K/yr

Taken straight from the job posting.

Social Media median pay in the United Kingdom

£37K/yr

Most pay falls between £31K and £45K. Based on 305 salaries.

See all Which? salaries

Marketing Team

Marketing Team Size
170 (17% of company)
Marketing Roles Posted (Last 30 Days)
5

Traffic Signals

Monthly Visitors
5.6M
Monthly Google Ads Budget
$37.1K
Traffic Source Mix
Search
41.2%
Direct
27.9%
Referral
6.7%
Social
6%
Paid
2.3%

Headcount Trend

Current headcount: ~981