Senior Internal Communications Officer

Responsibilities

• Writing intranet stories, colleague updates, leadership messages and newsletters that keep people informed about what's happening across the organisation.
• Meeting with stakeholders to understand upcoming activity, agree communications approaches and turn complex information into clear, engaging content.
• Planning and coordinating communications campaigns, making sure content, approvals and delivery timelines stay on track.
• Organising colleague events including scheduling, preparing materials, managing attendee lists and supporting smooth delivery on the day.
• Updating communications plans, content calendars and channel schedules to make sure colleagues receive the right information at the right time.
• Reviewing channel performance, colleague feedback and engagement data to identify what's working well and where we can improve.

Requirements

• Experience of developing and delivering measurable and effective internal communications and engagement plans in a complex environment
• Experience of providing clear and consistent internal communications advice to a range of stakeholders
• Demonstrates experience of managing multiple projects and deadlines
• Ability to apply judgement and context ensuring that messages are clear, timely and appropriate, and are tailored to the needs of a variety of audiences and channels
• Ability to translate complex information into engaging and easy to understand information
• Proactively builds positive relationships with a variety of stakeholders
• Experience of organising large scale (staff) events – including all logistics, content (scripts, slides), and related event and comms support etc

Benefits

• GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
• In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.