Senior Growth Marketing Manager

Maidstone, Kent, UK (Hybrid)

Salary Not AvailableSenior LevelFull time

Posted 22 hrs ago

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Job Summary

Own ROI-driven growth across integrated channels, lead client advisory and strategic partnerships, and manage finances and people development to convert accounts into long-term partners.

Drive cross-channel ROI and integration
Own SOWs, scope, and profitability
Lead client advisory and cross-functional collaboration

Job Description

Responsibilities

The Master Strategist: Driving ROI & Challenging Briefs
Don't just accept a brief; challenge assumptions that won't deliver real business impact, and quantify total ROI so clients see the exact connection to their bottom line.
Synthesise insights into one harmonised growth engine; connecting SEO, Paid Media, Digital PR, and Creative Content so they amplify each other seamlessly.
Serve as the internal voice of the client, ensuring every campaign deliverable lands with deep contextual relevance and hits business targets head-on.
Strategic Partnerships
Leverage frameworks like COM-B alongside high emotional intelligence to navigate high-friction interactions, clear roadblocks, and guide client decision-making cycles.
Become the indispensable advisor your clients rely on. Through proactive communication, reading between the lines, and exceptional servicing, you’ll turn accounts into raving fans (aiming for 9 or 10 \"Promoter\" NPS scores!).
Financial Ownership & Commercial Strategy
Take full financial and operational ownership of assigned accounts, ensuring work glides smoothly on time, within budget, and against agreed targets.
Identify organic upsells and account expansions, while managing SOWs, scoping, and resourcing to protect profitability.

Requirements

You bring solid experience in a similar client-facing role within an agency setting, with a proven history of delivering outstanding, measurable client results.
You know how to weave siloed channels (SEO, Paid, PR, Content) into one master roadmap that drives real client ROI.
You are confident managing SOWs, scoping, and financial growth, and you love using behavio u ral science frameworks to guide complex conversations.
You enjoy coaching junior team members, representing the agency externally, and building strong cross-functional relationships.

Benefits

Salary: 43k+ DOE
Work/Life Balance: Flexible working, 4-day work week, and hybrid working available.
Annual Leave: 28 days (ex., Bank Holidays) plus Birthdays, Charity day and company slowdown between Christmas and NY.
Healthcare: Private Healthcare from Vitality.
Breakfast Club and healthy snacks
Weekly Wellbeing Sessions
Access to trained Mental Health First Aiders (MHFA)
Lunch & Learn and Brunch & Learn sessions
Internal Training Opportunities -MHFA Training, First Aid Training, ED&I Training
Endometriosis Friendly Employer

Reflect Digital

4.2 Glassdoor

We are part of The Human First Collective, alongside LAB and Aspiration Digital.Reflect Digital is the digital marketing agency your customers will thank you for hiring.Putting our client’s customers first, we partner with ambitious global brands across eCommerce, travel, property, and charity sectors, helping them move towards true customer centricity. By leveraging human insights and psychological nudges, we optimise strategies to unleash digital performance, drive revenue growth, and deliver exceptional customer experiences.We understand that end-customers don’t care which channel delivers their solution. Success comes from delivering the right message, at the right time, in the right place, with enough trust and relationship built to drive action or conversion. A deeper understanding of your customer’s journeys, drivers, and motivations is essential to achieving exponential growth.Since our founding in 2011, we’ve been recognised with numerous awards, including Employer of the Year and Best Integrated Campaign 2022 with Nido Student, reflecting our commitment to both our team and to delivering truly strategic campaigns for our clients.Our expertise includes:Human Behaviour, Search Marketing, Marketing Strategy, Paid Media, Paid Social, Customer Experience, SEO, Digital PR, and Creative Design.

Founded in 2011

Maidstone, England, GBR

54 employees (34 in marketing)

www.reflectdigital.co.uk

74% recommend to a friend