MarTech Manager at Audiotonix | London, UK

Audiotonix

MarTech Manager

London, UK (On-site)

Salary Not AvailableSenior LevelFull time

Posted 2 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the harmonised CRM/commerce/marketing site platform by shaping the end-to-end roadmap, lifecycle governance, and vendor-enabled delivery to ensure secure, reliable, and cost-aware capabilities for business teams and customers.

Lead requirements capture and translate business needs into clear functional and non-functional specs across CRM, e‑commerce, and web.
Own availability, security and performance, vendor management, and 2nd/3rd line support to meet SLAs and drive continuous improvement.
Shape platform strategy through lifecycle planning, debt reduction, cost optimisation, and risk/controls alignment.

Job Description

Responsibilities

Own the application roadmap for CRM/e‑commerce/marketing site to align with business strategy and customer experience goals.
Define and maintain lifecycle roadmap including upgrades, enhancements, rationalisation and retirement.
Act as the primary application owner for availability, performance, security and ongoing suitability.
Partner with the group operations director and ERP team to identify opportunities to improve capability, reduce technical debt and optimise cost.
Work with business teams to capture, analyse and document requirements.
Translate business needs into clear functional and non-functional specifications.
Refine and prioritise requirements to ensure solutions are fit for purpose and deliver value.
Act as a trusted adviser to stakeholders on application capabilities and constraints.
Oversee 2nd/3rd line support for owned applications, working with supporting teams and vendors.
Monitor application performance, usage and issues, driving continuous improvement.

Requirements

Able to work from our Chessington Surrey Group Office.
Able to travel regularly to meet the company’s business requirements.
Legal right to work in the UK.

Preferred

Experience of integrating Zendesk for customer support and working with Event Management or asset management systems would also be a bonus but not mandatory.
Understanding of Creative Marketing Technologies (Adobe CC and Digital Asset Management Systems) and workflows including video, stills and audio creation for Socials, web and print would be beneficial but not mandatory.
Experience working in multi brand or multi region organisations.

Benefits

Audiotonix

4.3 Glassdoor

Audiotonix is a global market leader in the design, engineering and manufacture of professional audio mixing consoles and ancillary products. With pioneering solutions from premium audio brands Allen & Heath, Calrec, DiGiCo, DiGiGrid, KLANG:technologies and Solid State Logic, our products are used extensively in live sound, broadcast, theatre production, installations, house of worship and recording studios.

Founded in 2001

Chessington, England, GBR

28 employees (4 in marketing)

www.audiotonix.com

100% recommend to a friend