Responsibilities

• Marketing Technology & Platform Management
• Configure, maintain, and optimise marketing automation and go-to-market technology platforms, including HubSpot, Demandbase, and related tools
• Support the implementation and ongoing management of marketing technology solutions across client programmes
• Assist with platform configuration, onboarding, user adoption, and documentation
• Ensure best practice is applied across marketing technology environments and workflows
• Troubleshoot platform issues and recommend improvements to processes and system configuration
• Marketing Automation & Customer Lifecycle Programmes
• Build and manage automated workflows, nurture programmes, lead-scoring models, and customer journeys
• Support the execution of customer lifecycle marketing initiatives
• Ensure automation programmes align with client objectives and campaign requirements

Requirements

• Strong understanding of marketing technology ecosystems and platforms
• Experience working with marketing automation platforms, particularly HubSpot
• Understanding of CRM systems, lead management processes, and customer lifecycle marketing
• Strong analytical skills and ability to interpret campaign performance data
• Experience creating dashboards and presenting reporting insights
• Ability to manage multiple client projects and priorities simultaneously
• Strong attention to detail and process management capability
• Ability to communicate technical concepts to non-technical audiences
• Problem-solving mindset with a focus on continuous improvement
• Interest in emerging marketing technologies and AI-enabled marketing

Preferred

• Experience using HubSpot, with knowledge of Marketo considered advantageous
• Working knowledge of GTM technologies such as Demandbase or 6sense
• Experience with reporting and dashboard tools such as Looker Studio (formerly Data Studio) or equivalent BI platforms
• Understanding of campaign tracking, attribution, and reporting methodologies
• Knowledge of digital marketing channels including email, paid media, web analytics, and demand generation
• Experience supporting B2B marketing programmes
• Strong Excel and data analysis skills
• Previous agency or consultancy experience
• Familiarity with Google Analytics, Google Tag Manager, and related marketing technologies
• Interest in marketing technology innovation and AI-enabled marketing

Benefits

• - 🏖️ Time Off & Flexibility – Generous time off & paid parental leave (up to 16 weeks for birthing parents). Plus, we’re closed from Christmas to New Year’s so you can fully unplug
• - 💙 Health & Wellness – Comprehensive benefits and free premium access to the Calm app for relaxation and mindfulness
• - 💰 Financial Security – Pension with company match
• - 📚 Learning & Growth – A professional development fund (£500) and continuous learning programs to invest in your career
• - 💻 Tech & Perks – Company-provided laptop & accessories, Chat GPT Enterprise access, monthly Wi-Fi & mobile phone allowance (depending on the role).