Marketing Specialist - Customer Engagement

Bradford, UK (Unknown)

Salary Not AvailableMid Level

Posted 3 weeks ago

Job Summary

Own and drive CRM and digital campaigns from planning to execution, ensuring on-time delivery, audience targeting, and measurable outcomes, while collaborating across the marketing team.

  • Lead Salesforce Marketing Cloud campaigns and CRM delivery
  • Track and report performance to optimize future activity

Job Description

Responsibilities

  • Execute plans in line with agreed calendar activity and key customer moments (customer plan, launches, trade activity)
  • Ensure that all campaigns are planned and delivered on time and meet brand guidelines. Inclusive of promotions, loyalty, product launches, seasonal campaigns
  • Ensure that the media plan is competitive and reaches customers in both a timely and relevant format.
  • Customer segmentation and targeting; understand the target audience, be dynamic with content
  • Be an active participant of a high performing, engaged and diverse team, focused on compelling communication, service, sales and profitability
  • Report and track campaign effectiveness through Salesforce
  • Shaping and delivering CRM campaigns using Salesforce Marketing Cloud
  • Work collaboratively with relevant stakeholders to deliver the marketing strategy and trading plan
  • Work closely with the rest of the marketing team to deliver and integrated communications plans

Requirements

  • Experience needed to progress to interview
  • Strong experience with Salesforce Marketing Cloud and understanding of developing campaigns
  • Evidence of delivering consumer centric digital communication and campaigns
  • A strong reputation for a positive outlook and supporting others to succeed
  • Experience of developing communications strategy and translating this into business delivery:sales, profit and cash
  • HTML and SQL experience
  • Experience with utilising customer data and aligning to GDPR guidelines
  • Knowledge of the Retail and Marketing industry, particularly digital
  • Commercial and financial understanding
  • Strong knowledge of email marketing platforms and CRM systems

Benefits

  • 15% discount in store from the day you join us
  • Additional 10% discount card for a friend or family member
  • Career progression and development opportunities
  • Generous holiday entitlement
  • Market leading pension scheme and life assurance
  • Healthcare benefits including Aviva Digital GP
  • ‘MyPerks’ giving you discount with over 850 retailers
  • Free parking onsite
  • Enhanced Family, Maternity and Paternity Leave
  • Private Healthcare

Salaries

Brand Activation median pay in the United Kingdom

£36K/yr

Most pay falls between £30K and £53K. Based on 29 salaries.

See all Wm Morrisons Supermarkets salaries

Marketing Team

Marketing Roles Posted (Last 30 Days)
7

Marketing Specialist - Customer Engagement

Wm Morrisons Supermarkets · Bradford, UK · Unknown