Marketing Operations Manager (Fixed Term Contract)

Manchester, UK (Unknown)

Salary Not AvailableSenior LevelContract

Posted 2 months ago

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Job Summary

Own the end to end campaign operations and lifecycle governance, with a strong eye on ABX, data quality, and GDPR compliant, scalable marketing tech and AI-powered optimization.

  • Campaign execution ownership: planning, segmentation, QA, deployment, and optimisation across multi channels.
  • Martech and AI stack steward: performance, roadmap, and vendor relationships to enable fast, compliant experiments.
  • Lifecycle and attribution ownership: routing, scoring, SLA alignment, and measurement against blended channel impact.

Job Description

Responsibilities

  • Own end to end campaign operations, including maintaining the campaign calendar, planning, segmentation, targeting, QA, deployment, and optimisation.
  • Work with the Marketing Analyst to understand performance and apply insights to improve future activity.
  • Implement robust QA and testing processes (A/B, multivariate, deliverability checks) to ensure high quality execution.
  • Design, execute, and optimise ABM/ABX programmes, integrating intent data
  • Partner closely with the Business development team to operationalise workflows, routing, and follow up processes to maximise reach and meeting generation.
  • Own the martech and AI stack, including performance, roadmap, and vendor relationships.
  • Oversee system integrations, data flows, and API based connections to ensure reliable and scalable operations.
  • Identify and deploy AI capabilities that improve campaign efficiency, personalisation, and team productivity.
  • Own the lead lifecycle framework, including routing logic, lifecycle stages, and SLA alignment with SRD.
  • Develop and maintain lead scoring models, working closely with the Marketing Analyst and Business Development team to validate and refine.
  • Co own attribution methodology, ensuring accurate measurement of campaign and channel contribution.
  • Governance and documentation (operational) excellence, establishing high quality SOPs, operating rhythms, and standards across the marketing team.
  • Act as a data steward within marketing systems, ensuring data quality and GDPR compliance.
  • Budget & Vendor Management - Comfortable leading supplier relationships and leveraging maximal value for the business.
  • Team Leadership - Provide coaching, performance management, and clear progression pathways for two direct reports.
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Zellis

4.1 Glassdoor

Zellis helps organisations unlock better outcomes by creating exceptional experiences for their people. As the UK and Ireland’s leading provider of HR, pay, workforce management (WFM), and benefits solutions, we put employees at the heart of every solution. Our tools give teams the insights, flexibility, and support they need to perform at their best. By removing barriers and embracing innovation, we empower organisations to reimagine what’s possible. Together, we Unlimit What’s Next for both people and performance. In 2025 we brought together the very best of Zellis, elementsuite, and Hastee into a seamless experience, providing a single, coherent system for the modern workplace. Together, we deliver an adaptable, best-in-class, end-to-end solution that helps customers achieve smarter, faster, and more confident HR, WFM, and Pay outcomes. At Zellis we understand the urgency and scale of modern workforce needs, and we support the full employee lifecycle. Our solutions help pay 1 in 7 of the UK and Ireland’s working population. Zellis was named Payroll Software Supplier of the Year at the Global Payroll Awards 2024 and 2025. Our flagship solution, Zellis HCM Cloud, has been recognised as Payroll Software of the Year (CIPP 2020, 2021, 2024) and has won the Payroll & HR Software Product Award (The Rewards 2019, 2021, 2023, 2024).

Founded in 1963
Almondsbury, England, GBR
1.5K employees
77% recommend to a friend
84% CEO approval

Traffic Signals

Monthly Visitors
1.1M
Monthly Google Ads Budget
$205
Traffic Source Mix
Search
22.1%
Direct
62.9%
Referral
13%
Social
0.8%
Paid
1.1%

Headcount Trend

Current headcount: ~1.5K

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