Marketing Operations & Insight Lead

Responsibilities

• Own and improve the end-to-end lead journey, from enquiry through qualification to handover to the sales team.
• Develop and maintain effective processes, workflows and playbooks that support Marketing, SDR and Sales performance.
• Drive continuous improvement by identifying bottlenecks, inefficiencies and opportunities to increase conversion rates.
• Manage lead scoring, routing, nurturing and qualification processes to ensure high-quality opportunities are prioritised.
• Lead the development and optimisation of marketing technology, automation and data processes.
• Oversee the day-to-day operation of the corporate website platform, including governance, integrations, performance and supplier management.
• Build and maintain dashboards, reporting and attribution models to measure marketing effectiveness and pipeline contribution.
• Turn campaign, sales and customer insights into actionable recommendations that improve targeting, conversion and growth.
• Champion the use of AI and automation to improve efficiency, decision-making and commercial outcomes.
• Work closely with Marketing, SDR, Sales Operations and Technology teams to ensure data accuracy, process compliance and operational excellence.

Requirements

• Experienced in Marketing Operations, Revenue Operations or Growth Operations within a B2B environment.
• Commercially minded, with a strong understanding of lead generation, qualification and sales funnels.
• Confident working across marketing technology, CRM systems, automation platforms and reporting tools.
• Analytical and data-driven, with the ability to turn insights into practical improvements.
• Strong communicator who can engage stakeholders across Marketing, Sales and Technology functions.
• Process-oriented but pragmatic, focused on delivering measurable business outcomes.
• Curious about AI and automation, and able to apply them responsibly to improve performance and efficiency.

Benefits

• Benefits We know there's more to life than work - that's why when you join Agena, you'll get your pick of our amazing benefits through our Enjoy Benefits platform. That includes discounts on gym memberships, travel bookings, high street vouchers and days out. You can also benefit from Technology benefits, Wellness benefits, Health Care plans and Car Lease benefits and much more.
• Incremental holiday increases to recognise long service
• 2 volunteering days a year
• Unlock your potential with our training, learning & development, and apprenticeship options throughout your career
• Employee Assistance Programme - 24/7 confidential, independent and professional counselling
• Cycle-to-work scheme
• EV Charging points at office locations
• Regular team/company socials
• We believe a great workplace is about more than benefits. It's about creating a culture where people feel connected, supported and able to make a difference.
• Our Engagement Committee brings colleagues together through charity initiatives, local events, book clubs, wellbeing activities and much more. You'll also have the opportunity to get involved with our award-winning D&I Committee, helping to shape positive change across our group.