Marketing & Innovation Manager

Responsibilities

• Engagement, Activations & Innovation: Develop and deliver a programme of engagement, activations and events tailored to the client and their people, informed by relevant trends and opportunities across food, hospitality and wider culture. Take a hands-on role in bringing these to life, from hosting pop-ups and themed activations to running games and engaging directly with clients, supported by the wider team.
• Stay close to what’s happening on the high street and trending across social media, building strong supplier relationships to bring the latest products, concepts and experiences into the workplace.
• Workplace Engagement & Communications: Work closely with Front of House and wider teams to deliver a joined-up approach to workplace engagement and communications, driving awareness and participation.
• Client & Stakeholder Relationships: Build strong relationships with key client stakeholders, understanding their priorities and working collaboratively to shape and evolve the programme.
• Brand Experience: Ensure the food, hospitality and engagement experience is delivered consistently and to a high standard across all workplace touchpoints.

Requirements

• Experience across marketing, Front of House, workplace experience or hospitality, ideally within a client-facing environment.
• Strong relationship and stakeholder management skills, with the confidence and credibility to work closely with senior client stakeholders.
• A good understanding of how marketing, hospitality and Front of House come together to shape the overall workplace experience.
• Strong commercial awareness and a good understanding of the client environment.
• An interest in relevant trends and ideas across food, hospitality, events and wider culture.
• Creative thinking and the ability to turn an idea into a well-executed activation.
• Confidence working in a highly client-facing, onsite role.
• The ability to bring different teams together and build strong working relationships across the workplace.
• Excellent organisation and project management skills, with the ability to take ownership, manage multiple priorities and make things happen.

Benefits

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
• Eye care
• A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• A holiday purchase scheme