Marketing and Communications lead

Responsibilities

• Develop and deliver a marketing and communications strategy aligned with service objectives.
• Create engaging, high-quality content including case studies, blogs, videos, and social media campaigns.
• Manage and grow the service’s online presence, including website and social media channels.
• Analyse engagement data and identify opportunities to improve reach and impact.
• Collaborate with service users to share authentic, inspiring stories sensitively
• Produce targeted communications for different audiences, including staff, stakeholders, and the public
• Maintain strong relationships with media outlets and support press activity.
• Design and distribute print and digital materials in line with branding guidelines.
• Support internal communications and ensure clear, accessible messaging for staff.
• Promote local and national campaigns and work with partners to maximise visibility.

Requirements

• Strong written and verbal communication skills
• Experience in marketing and communications delivery
• Knowledge of social media platforms (e.g., Facebook, Instagram, X, YouTube)
• Ability to analyse data and report on performance
• Excellent organisational skills with the ability to manage multiple deadlines
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Experience creating engaging content and using design tools
• Understanding of equality, diversity and inclusion principles

Benefits

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Generous Refer-a-Friend Scheme