Responsibilities

• You'll own client relationships and campaign results for some of the biggest names in Health and Wellness. We've worked with Lululemon, Starface, Huel and AG1, and our clients range from 7 to 9 figures in revenue.
• You'll run a portfolio of 4 to 6 client accounts as the primary point of contact, with a pod of community execs delivering under you.
• You own four things: The client relationship. You're the face of Augmentum for your accounts. Clients should genuinely enjoy your calls, and leave every one of them confident that things are under control because you&aposre on it.
• The role: Day to day, that looks like leading client calls and comms, owning timelines and deliverables across live campaigns, tracking KPIs and reporting on ROI, flagging risks to senior management early, and coaching your execs through real campaign work.
• Do this well and you're the obvious next account director as we grow.

Requirements

• 3+ years brand-side or agency-side, ideally both, and you understand how campaigns, creators and client expectations actually work in practice
• We are looking for someone who has worked agency side before and can hit the ground running
• You're brilliant client-facing. Warm, personable and impossible not to trust, and when things get tense you&aposre the calmest person on the call. Clients treat you as part of their team, not a supplier
• You're cracked at influencer marketing. 3+ years brand-side or agency-side, ideally both, and you understand how campaigns, creators and client expectations actually work in practice
• You love the commercial side. Retention, upsells and account growth energise you, and you want to be measured on outcomes, not tasks
• You're a natural leader. You get real satisfaction from making the people around you better, and you lead through standards and example
• You're highly organised, calm under pressure, and take visible pride in the quality of what you ship

Benefits

• A genuine seat at the table: you'll work directly with founders and senior leadership on the next phase of Augmentum's growth
• Your own pod to lead and develop
• Dedicated personal development budget for training, courses, and conferences
• Fully remote with flexible hours, built around output rather than schedules
• Christmas shut down: time off between Christmas and New Year on top of existing AL