$48K/yr – $72K/yrSenior Level3+ years expFull time
Posted 4 days ago
Job Summary
The CRO Lead will own and drive all conversion testing for two brands, shaping the backlog and test plan, coordinating the CRO agency and internal team, and delivering weekly KPI insights and measurable lifts in conversion, AOV, and revenue per visitor.
Own the CRO test plan and backlog for both brands
Build, test and launch paid-acquisition funnels, on-site offers and post-purchase upsells
Lead weekly CRO KPI reporting and agency coordination
Job Description
Responsibilities
Own every conversion test across our site, landing pages, paid-acquisition funnels, on-site offers and post-purchase upsells.
Outcomes (what success looks like) 90-day targets for each outcome are agreed with you before your start date.
Key Objectives
- Own the CRO test plan and backlog for both brands, ranked by expected impact, so the biggest wins run first.
- Build, test and launch paid-acquisition funnels, on-site offers and post-purchase upsells.
- Brief, QA and launch tests every week – then call results honestly and ship the winners.
- Drive measurable lifts in conversion rate, AOV and revenue per visitor.
- Catch conversion drops the same day and bring the cause and the fix.
- Manage our CRO agency and decide with the Head of Growth when work moves in-house.
- Report CRO KPIs weekly and run the weekly CRO & Funnels meeting.
Requirements
CRO Experience: 3–4+ years running CRO programs for Shopify DTC brands is a must.
Proof of Results: A record of tests and funnels that lifted CVR, AOV or RPV – with the data to back it up.
Funnels: Experience building and testing paid-acquisition funnels and landing pages.
Tools: Deep hands-on Intelligems experience, plus AfterSell (or similar), Microsoft Clarity and Shopify analytics. You can set up and QA a test without help.
Briefing & Agencies: Experience briefing developers and designers, and managing a CRO agency.
Experiment Design: You write clear hypotheses, size tests properly and call results on an agreed significance rule.
Offer Sense: You know how bundles, discounts, subscriptions and upsells change conversion, AOV and margin.
No issue working overtime or on the weekends if needed.
Excellent cultural fit as per our values above.
Excited to play a big role in scaling the company and work closely with the founder.
Preferred
Bonus points: subscription or pet brand experience.
This role is listed on SalaryGuide for informational purposes. SalaryGuide is not the employer, recruitment agency, or hiring representative for this position. Hiring decisions and the application process are managed by the employer. SalaryGuide will never ask candidates to pay to apply for a job or request bank details or identification documents as part of an application.