Head of Communications

Responsibilities

• Capture and steward the 24-7 Prayer overarching story, culture and values. Ensuring a clear, compelling and theologically grounded story of who we are and what we exist to do is reflected consistently in leadership communication, internal messaging and movement-wide moments.
• Lead internal and movement-wide communication strategy. Ensuring staff, the movement and national leaders receive clear, timely and coherent movement communications that strengthen unity, understanding and alignment across the movement.
• Own comms CRM strategy and audience segmentation. Ensuring we make the most of the data available to us. This includes overseeing the design and management of user journeys, to maximise people’s connection with the movement and preventing message overload across a complex global movement.
• Provide leadership on crisis and reputation management. Acting as the organisation’s advisor on sensitive issues, public statements and high-impact communication moments, and maintaining preparedness through clear protocols and guidance.
• Commission and work with reputational PR agencies as necessary.
• 24-7 Prayer overarching story: Develop a close working relationship with the CEO, Exec Team and Founders of 24-7 Prayer, to create work that reflects their views of the 24-7 Prayer narrative.
• Capture, steward and articulate the organisation-wide narrative, culture and values.
• Internal & Movement-wide Communications: Lead communication strategy for both the staff team and movement wide audiences to increase the sense of connection across the global movement which has many facets, e.g. communicating to movement leaders and the current weekly email.
• Lead on producing culturally sensitive communications.
• Executive Communications: Support senior leaders with statements, and high-level communication needs.

Requirements

• Significant experience (5 years) in strategic communications, movement communications and organisational messaging.
• Strong experience managing internal communication across complex, global and movement led organisations.
• Demonstrated ability to lead crisis communication and reputational risk management.
• Experience owning audience CRM strategy or working closely with CRM systems and audience segmentation.
• Exceptional written communication skills, with the ability to craft clear, compelling, and sensitive messaging.
• Strong stakeholder management and the ability to influence senior leaders and volunteer groups.
• Ability to bring clarity in complexity and communicate across diverse audiences, including listening to the voices on the margins of the movement.

Benefits

• Flexible working: we care about your wellbeing and encourage flexible work arrangements such as hybrid working to promote work-life balance.
• Leave: 25 days of AL days, which increases with service, in addition to bank holidays.
• Retreat days: 6 days a year (pro-rata for part time).
• Family friendly policies: such as flexible working, maternity policy, parental leave.
• Pension Scheme: we offer a group stakeholder pension scheme with 7.5% employer's contribution and an employee contribution of 4-9%.
• Training opportunities.
• Life Assurance: upon death while in service, the payment covers three times the value of the employee’s annual salary.
• Employee Assistance Programme through Spark.
• Complimentary ticket to attend Wildfires festival and our International Gathering.