Group Head of Marketing

Responsibilities

• Shape the group marketing strategy with the leadership team and lead its delivery across every brand and site.
• Lead, mentor and develop the marketing team, setting objectives, leading performance reviews, chairing the weekly marketing meeting, and recruiting and onboarding new talent.
• Own the group marketing budget and deliver agreed commercial targets, defining the team's KPIs, using data to optimise spend and reporting performance at the monthly board meeting.
• Own the end-to-end guest booking journey with the Head of Reservations, and lead CRM, segmentation and guest data strategy to drive retention and cross-brand loyalty.
• Set the digital strategy across all brands and platforms, including paid media, SEO and GEO, bringing in new audiences and turning interest into repeat visits.
• Protect each brand's identity, tone of voice and guidelines, partnering with our brand and creative team so every campaign looks, sounds and feels right.
• Own the marketing calendar, campaign plans, internal communications and our Notion workspace.
• Lead marketing for every new opening and cross-departmental project, including menu launches, events and seasonal campaigns such as Christmas.
• Lead press, influencer and partnership strategy with the founders and our PR agency, keep chef partners fully engaged, and represent the business externally.

Requirements

• Senior marketing leadership experience, ideally in a hospitality group or a premium consumer brand.
• A track record of leading, developing and growing a high-performing marketing team.
• Commercial and analytical confidence, with experience owning a budget, delivering against targets and using data to report clearly to a board.
• Strong digital knowledge across paid media, SEO, CRM and guest data.
• A sharp eye for brand, and the judgement to look after several distinct identities at once.
• Excellent organisation, with the ability to run a busy calendar and several projects at once.
• The confidence to partner with founders, chefs, agencies and every department across the business.
• Warmth, generosity and high standards that reflect our values.

Benefits

• 50% team discount across all MJMK restaurants.
• Up to £500 team referral bonus.
• Opportunity to grow within one of London's most ambitious hospitality groups.
• Enhanced maternity and paternity pay after one year with us.
• Paid company sick pay after one year, up to 5 days.
• Extra day's holiday every year you're with us, up to 5 extra days.
• Mental health and well-being assistance via Hospitality Action, offering free advice and counselling.
• Enhanced pension contributions after 5 years with us.