Email Marketing Coordinator

Responsibilities

• Global Email Planning & Calendar Management
• - Own and maintain the global email marketing calendar across key revenue-driving markets, ensuring all activity is strategically planned and delivered on time.
• - Work closely with Global Trade, Content, Design, CRM and Regional teams to align email activity with commercial priorities, product launches, campaigns and key trading moments.
• - Coordinate and manage outlet and retail email activity , working closely with regional teams to improve the cadence, consistency and quality of sends.
• - Ensure email activity is balanced across commercial, brand, editorial and customer-led communications.
• - Identify opportunities to optimise the frequency, timing and sequencing of email communications across markets.
• End-to-End Email Delivery
• - Manage the email process from initial brief through to final deployment, ensuring all stakeholders are aligned on timings, content and requirements.
• - Liaise with Global Trade, Content and Design teams to develop compelling, on-brand email campaigns.
• - Create clear and comprehensive content and creative briefs , ensuring teams have all the information required to deliver high-quality assets.

Requirements

• Experience in an email marketing, CRM, digital marketing or ecommerce role , ideally within luxury fashion, premium retail or another high-end consumer brand.
• Hands-on experience using an Email Service Provider (ESP) or CRM/email marketing platform.
• Strong understanding of the end-to-end email marketing process, from briefing and production through to QA, deployment and reporting.
• Excellent organisational and project management skills, with the ability to manage multiple campaigns, markets and deadlines simultaneously.
• Exceptional attention to detail and a strong quality-control mindset.
• Strong Excel skills , with confidence working with data, reporting and performance analysis.
• Experience using reporting and analytics platforms such as Looker Studio, Google Analytics/GA4 and/or Power BI .
• Comfortable working with data and translating performance metrics into actionable insights.
• Confident presenting performance, recommendations and campaign updates to stakeholders.
• Strong written and verbal communication skills, with the confidence to liaise with stakeholders across different teams, markets and levels of seniority.

Preferred

• You will be someone who combines strong operational execution with commercial curiosity . You will take ownership of the email calendar and production process, while constantly looking for ways to improve how we work, how our emails perform and ultimately how we engage our customers.
• Experience within luxury fashion or premium retail is highly desirable, as is an understanding of the high standards expected of a luxury brand across every customer touchpoint.