Customer & Marketing Graduate - Sept 2027

Responsibilities

• In this role, you’ll be empowered to bring fresh ideas and innovative thinking to customer acquisition, engagement, and retention initiatives, helping shape how we connect with millions of customers.
• Every six months you will have the opportunity to rotate into a different customer function based on your performance preference, and business priorities at that time. Potential rotations and projects include, but are not limited to:
• CRM: be responsible for your own weekly and monthly email campaigns end-to-end
• Brand Marketing: covers end-to-end campaign activity across media, creative and post-campaign analysis.
• Trade Marketing: assist with the delivery of Ocado’s customer campaigns, with end-to-end project management and collaboration with all departments
• PR & Comms: join a busy press office managing external comms and also look after Ocado’s LinkedIn strategy and all internal comms
• Organic Social: Be responsible for Ocado’s daily social posts, from planning and briefing to scheduling and reporting
• Digital Marketing: support in the scaling of Ocado’s digital strategy across a range of channels (affiliates, influencers, print, M&S, partnerships, innovation)
• In addition to your core scheme, you will have the opportunity for cross-functional rotations to gain broader business exposure outside of your primary discipline.
• What you’ll do

Requirements

• A 2:2 degree or higher from a UK accredited University
• The legal right to work in the United Kingdom upon scheme commencement and duration of the scheme

Benefits

• Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
• Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.
• Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.