Customer & Marketing Graduate – Sept 2027

Responsibilities

• In this role, you’ll be empowered to bring fresh ideas and innovative thinking to customer acquisition, engagement, and retention initiatives, helping shape how we connect with millions of customers. Join us to learn from top industry professionals and make a meaningful impact from day one!
• Every six months you will have the opportunity to rotate into a different customer function based on your performance preference, and business priorities at that time. Potential rotations and projects include, but are not limited to:
• - CRM: be responsible for your own weekly and monthly email campaigns end-to-end
• - Brand Marketing: covers end-to-end campaign activity across media, creative and post-campaign analysis.
• - Trade Marketing: assist with the delivery of Ocado’s customer campaigns, with end-to-end project management and collaboration with all departments
• - PR & Comms: join a busy press office managing external comms and also look after Ocado’s LinkedIn strategy and all internal comms
• - Organic Social: Be responsible for Ocado’s daily social posts, from planning and briefing to scheduling and reporting
• - Digital Marketing: support in the scaling of Ocado’s digital strategy across a range of channels (affiliates, influencers, print, M&S, partnerships, innovation)
• In addition to your core scheme, you will have the opportunity for cross-functional rotations to gain broader business exposure outside of your primary discipline.

Requirements

• A 2:2 degree or higher from a UK accredited University
• The legal right to work in the United Kingdom upon scheme commencement and duration of the scheme

Benefits

• Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
• Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.
• Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.