Responsibilities

• Build and maintain a structured account map per client - current usage, white-space, market coverage gaps, and expansion potential scored by size and effort
• Run discovery sessions with clients to surface expansion opportunities on-site, at the spektr office, or online
• Build and maintain a prioritised expansion opportunity framework
• Build a library of reference business cases and proof points to support and accelerate future expansion conversations
• Identify clients' most repeated tasks and size the automation opportunity
• Build structured business cases quantifying the value of automation against the cost of the spektr solution for senior leadership decision-making
• Lead scoping, piloting, and implementation of automation use cases in collaboration with clients and the spektr product team
• Act as the commercial voice of the client in internal product discussions

Requirements

• 2–5 years in a commercial, consulting, or strategic customer success role - we are looking for someone early in their career who is punching above their weight in customer engagement
• You have structured a commercial argument or business case from scratch - you know how to frame a pain point, quantify it, and make it land with a senior executive
• You think in systems and frameworks: you naturally want to build a process that scales, not solve one problem at a time
• Comfortable having automation and AI conversations credibly with compliance professionals - you don't need to build models, but you need to know what is realistic and what isn't in a regulated environment - incl. steering out of bespoke solutions that are not scalable
• Willing and excited to spend significant time at client sites - the best insights come from being inside the client’s operation, not observing it from a distance
• A builder: spektr’s expansion playbook does not exist yet, and writing it is a core part of this role

Benefits

• A defining role in spektr’s expansion team - a new function being built with real influence on how it takes shape
• Direct access to the founding team and a front-row seat to one of Europe’s fastest-growing compliance AI companies
• The chance to work on genuinely complex, high-stakes problems with category-defining financial institutions
• Competitive compensation with meaningful upside tied to expansion performance