CRM Executive

London, UK (Hybrid)

£30K/yrEntry LevelFull time

Posted 6 days ago

Job Summary

Own and drive multi-channel campaigns from planning through execution and measurement, delivering customer journeys and reporting outcomes to a wide range of stakeholders.

  • Lead campaign strategy and hands-on delivery across acquisition, retention, upsell and renewals
  • Own performance tracking and reporting to demonstrate impact and inform next steps

Job Description

Responsibilities

  • Plan, develop and implement multi-channel campaigns such as but not limited to; acquisition, in-life, upsell/cross-sell, renewal, winback
  • Deliver multi-channel and measurable customer campaigns and journeys
  • Presenting plans and activity performance to a broad range of stakeholders, taking part in team and cross functional meetings

Requirements

  • Experience of building campaigns using a CRM tool (ideally Braze but not essential)
  • Experience of marketing performance tracking, analysis and reporting
  • Experience in audience-centric, data-driven marketing
  • Experience of executing activity across email, but other channels would be a bonus

Benefits

  • 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days
  • our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age)
  • 2 volunteering days annually and the option of payroll giving
  • Season ticket loans are also available
  • You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance
  • enhanced maternity, paternity, adoption and shared parental leave policies
  • we support our employees by offering an IVF, menopause, baby loss, and trans equality policy
  • wellbeing tools through our employee benefits platform
  • free yoga and Pilates classes
  • corporate gym membership and cycle to work scheme
The Guardian logo

The Guardian

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Guardian News & Media (GNM) publishes theguardian.com, one of the world’s leading English-language newspaper websites. It also has a presence in the US and Australia as Guardian US and Guardian Australia. Traffic from outside of the UK now represents around two-thirds of the Guardian’s total digital audience. In the UK, GNM publishes the Guardian newspaper six days a week, first published in 1821.The Guardian is renowned for its agenda-setting journalism including, most recently the Cambridge Analytica, Paradise and Panama Papers investigations as well as the Pulitzer Prize and Emmy-winning NSA revelations.

London, England, GBR
2.8K employees (1,581 in marketing)
0% recommend to a friend

Salaries

Posted range

£30K/yr

Taken straight from the job posting.

SEO median pay in the United Kingdom

£40K/yr

Most pay falls between £34K and £48K. Based on 245 salaries.

See all The Guardian salaries

Marketing Team

Marketing Team Size
1,313 (47% of company)
Marketing Roles Posted (Last 30 Days)
3

Traffic Signals

Monthly Visitors
338.1M
Monthly Google Ads Budget
$30.6K
Traffic Source Mix
Search
42.8%
Direct
50.1%
Referral
4.5%
Social
2.1%
Paid
0.4%

Headcount Trend

Current headcount: ~2.8K
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CRM Executive

The Guardian · London, UK · Hybrid