Coordinator, Celebrity Relations & Brand Advocacy

Responsibilities

• Celebrity & VIP Relation Coordination
• Support the planning and execution of celebrity and VIP guest engagement strategies across the global hotel portfolio.
• Coordinate celebrity stays, hosted experiences, gifting initiatives, and special requests in partnership with corporate and hotel teams.
• Maintain accurate records of celebrity interactions, preferences, approvals, and partnership opportunities.
• Assist in identifying talent aligned with Mandarin Oriental's brand positioning and target audiences.
• Coordinate logistics with talent representatives, agents, managers, and publicists.
• Brand Advocacy Efforts
• Assist in executing brand advocacy programs that strengthen long-term relationships with influential guests and opinion leaders.
• Support ambassador and partnership campaigns from concept through execution.
• Help identify opportunities to engage luxury lifestyle influencers, creators, and cultural opinion leaders.

Requirements

• Previous experience in hospitality, luxury retail, public relations, brand marketing, guest relations, reservations, events, lifestyle, or a related customer-facing environment.
• A genuine passion for luxury hospitality, travel, culture, entertainment, celebrity relations, and social media.
• Strong organisational and project coordination skills, with the ability to manage multiple priorities simultaneously in a fast-paced environment.
• Excellent attention to detail and a commitment to delivering work to the highest standards.
• A proactive, solution-oriented mindset with the confidence to take ownership of tasks and drive them through to completion.
• Strong interpersonal and relationship-building skills, with the ability to engage professionally with internal stakeholders, hotels, agencies, talent representatives, and VIP guests.
• Excellent written and verbal communication skills.
• Strong administrative capabilities, including proficiency in Microsoft Office applications, particularly PowerPoint, Excel, and Outlook.
• The ability to maintain absolute discretion and confidentiality when handling sensitive information relating to celebrities, VIPs, and commercial partnerships.
• A flexible and collaborative approach, with a willingness to support projects across multiple marketing disciplines when required.

Preferred

• Experience coordinating events, campaigns, guest experiences, or partnerships would be advantageous.
• An understanding of influencer marketing, social media platforms, celebrity engagement, and the evolving creator landscape is desirable.

Benefits

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• We’re Fans. Are you?