Community Engagement Associate

Responsibilities

• Establishes and Implements Community Education, Outreach, Engagement Goals, Objectives, and Programming
• Develops and implements community outreach, engagement, and health education activities aligned with departmental goals and organizational priorities.
• Represents Fenway Health at community events, health fairs, schools, colleges, neighborhood organizations, and partner agencies to increase awareness of services and strengthen community relationships.
• Provides culturally responsive health education to community members, organizations, and stakeholders on topics related to primary care, behavioral health, HIV prevention and care, sexual and reproductive health, LGBTQIA+ health, transgender health, immigrant health, and other priority populations.
• Serves as a community ambassador for Fenway Without Walls, educating community members about expanded care options including telehealth, walk-in services, same-day access, evening and weekend hours, and other strategies designed to improve access to care.
• Identifies opportunities to expand community partnerships, outreach efforts, and collaborative programming that improve health equity and reduce barriers to care.
• Assists in developing, implementing, and evaluating outreach plans, community education initiatives, and engagement strategies using community feedback and participation data.
• Assists with outreach activities supporting clinical, research, and organizational initiatives as assigned.
• Identifies community needs, emerging issues, and opportunities for collaboration and communicates findings to internal stakeholders.
• Maintains current knowledge of Fenway Health programs, services, and referral pathways to ensure accurate community education and navigation.

Requirements

• Knowledge of community engagement, health education, health equity, and social drivers of health.
• Ability to communicate complex health information in clear, culturally responsive, and accessible ways.
• One to three years of experience in community outreach, community engagement, health education, public health, health promotion, patient navigation, or community organizing.
• Experience delivering culturally responsive health education or facilitating presentations to diverse audiences.
• Experience building relationships with community organizations, coalitions, and community leaders.
• Experience coordinating outreach events, health fairs, or community-based programming.
• Ability to work independently in community settings while maintaining strong collaboration with internal teams.
• Commitment to equity, anti-racism, cultural humility, and community-centered approaches to care.
• Demonstrated ability to work respectfully and effectively with individuals from a wide range of backgrounds, perspectives, and life experiences. This includes engaging constructively with colleagues, patients, clients, and vendors in a manner that reflects professionalism, empathy, and cultural awareness, without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, age, disability, or other protected characteristics as defined by applicable law.

Preferred

• Experience working with historically marginalized communities, including LGBTQIA+, BIPOC, immigrant, and other underserved populations preferred.

Benefits

• We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, generous paid time off, commuter benefits, and more.