Communications & Events Officer - Charity

Responsibilities

• Create, schedule and manage content across multiple social media platforms
• Design engaging marketing and communications materials using Canva
• Support online community management and member engagement activities
• Coordinate and promote virtual and in-person events, workshops and professional development sessions
• Manage event registrations, attendee communications and enquiries
• Update website content and maintain event information pages
• Produce internal and external newsletters
• Monitor engagement metrics and provide insights to inform communications activity
• Ensure communications remain accessible, inclusive and aligned with brand guidelines

Requirements

• Experience managing organisational social media accounts and content calendars
• Strong copywriting, editing and communication skills
• Confidence creating digital marketing materials using Canva
• Previous experience coordinating events, workshops or learning programmes
• Experience updating website content and using digital platforms
• Excellent organisational skills and ability to manage multiple priorities
• Comfortable working independently and collaborating with a remote team
• Commitment to inclusive, accessible communications

Preferred

• Experience within the charity, community or membership sector
• Knowledge of social media analytics and campaign management
• Experience creating and editing short-form video content
• Familiarity with website CMS platforms, online event management systems and community platforms
• Experience moderating online communities
• Understanding of accessibility best practice in digital communications