Client Executive (Events)

Responsibilities

• Lead the end-to-end delivery of selected Co-creation campaigns, working with the CMN client team, SMG Strategy and Creative teams, and Co-op teams to deliver high-profile, bespoke campaigns against agreed objectives, timelines and retailer guidelines.
• Create insight-led supplier-facing event packs to drive CMN Event investment, ranging from campaigns delivered through the CMN toolkit to bespoke event campaigns.
• Lead relationships with key Co-op stakeholders such as the legal team, charity team, Academies team, policy team, and seasonal planning team to ensure both BAU and Events campaigns are delivered in line with Co-op guidelines.
• Support the delivery of the 2027 CMN Festivals proposition by taking ownership of delivery and implementation of festival campaigns across the Co-op store estate and Co-op’s festival pop-up stores.
• Proactively identify new media opportunities to trial across Events and Co-creation to deliver best-in-class executions, working closely with our print partner and Co-op team to ensure feasibility.
• Support commercial tracking, budgeting and forecasting, understanding how event and Co-creation investment contribute to category, team and wider business targets.
• Own campaign briefing, bookings, asset management and approvals, maintaining accurate trackers, documentation and performance data.
• Build strong relationships with supplier clients, Co-op stakeholders and partners; provide clear updates, manage expectations and confidently contribute to planning sessions and presentations.
• Identify delivery risks, solve problems proactively and improve processes, templates and ways of working across the Events team.
• Support and guide a junior team member through regular check-ins, constructive feedback and day-to-day coaching.

Requirements

• Experience in campaign delivery, media planning, digital media or a similar client-facing role.
• Good understanding of digital channels, including e-commerce, social and retail media platforms.
• Strong creative and strategic thinking, with the ability to balance client and retailer priorities.
• Confidence in creating supplier- and retailer-facing materials with strong insight-led content and media recommendations.
• Strong organisational skills, with the ability to manage multiple deadlines and priorities.
• Excellent attention to detail across campaign setup, assets, commercial tracking and processes.
• Confidence working with multiple stakeholders across internal teams, clients and partners.
• Strong communication skills, with the ability to brief, update and align stakeholders clearly.
• A proactive, solutions-focused mindset with strong problem-solving skills and the ability to work effectively in a fast-paced, changing environment.
• Interest in FMCG, convenience retail and the evolving retail media landscape.

Preferred

• Commercial awareness and an understanding of campaign performance drivers; experience with Excel, budgeting or forecasting is desirable.
• Experience supporting or mentoring junior team members is desirable.

Benefits

• 10% discretionary bonus
• £1,800 yearly wellbeing fund (on top of your salary!)
• Free Headspace subscription
• £500 yearly “Uni Fund” for learning
• 4 extra Wellbeing Days off per year
• Annual Summer conference + year-round celebrations
• 4pm finishes every Friday
• Flexible and hybrid working