Responsibilities

• Manage the full campaign lifecycle from creator discovery to final approvals, optimising workflows for efficiency and quality.
• Establish delivery timelines, set KPIs, and define deliverables in collaboration with strategy and data teams.
• Maintain high standards of client communication, providing updates on timelines, progress, and approvals.
• Lead and mentor a campaign team, fostering collaboration and ensuring on-standard delivery.
• Oversee profitability by protecting project margins, managing resources efficiently, and monitoring hours.
• Contribute to status reports, ensure accurate data tracking, and assess campaign success through dashboard reviews.
• Anticipate and resolve delivery challenges proactively.
• Oversee the creator process from discovery to content approvals, driving efficiency, profitability, and campaign success.
• Increase creator sign-up rates, reduce drop-out rates, and enhance content quality and campaign results.
• Consistently assess performance of campaigns, processes and actions for optimisation and share and implement learnings for future campaigns.

Requirements

• 3+ years of campaign or project management experience in an agency environment.
• Proven account management and influencer marketing experience.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Demonstrated people management experience, with the ability to mentor and lead teams.
• Exceptional communication, negotiation, and organisational skills.
• Experience working closely with creative teams and balancing client expectations with agency profitability.