Business Development & Community Outreach Executive

Responsibilities

• Proactively research and identify high-footfall events, festivals, exhibitions, markets, sporting events and community gatherings.
• Secure opportunities for the centre to attend events, exhibit and deliver posture screenings.
• Organise and attend regular community outreach activities, including weekend events.
• Confidently approach members of the public, initiate conversations and build rapport.
• Educate people about spinal health and the services available at our centre, using approved educational materials.
• Encourage interested individuals to book consultations.
• Generate new patient enquiries and booked appointments through face-to-face engagement.
• Follow up with prospective patients to maximise appointment bookings.
• Track the number of leads, appointments and new patients generated from each event.
• Evaluate the effectiveness and return on investment of outreach activities.

Requirements

• Customer service: 5 years (required)
• Customer acquisition: 3 years (required)
• English (required)
• United Kingdom (required)

Preferred

• Business development, sales or lead generation.
• Community outreach, field marketing or promotional work.
• Event planning, exhibitions or event management.
• Public speaking, presenting or teaching.
• Telesales or outbound business development.
• Building corporate or community partnerships.
• Experience in healthcare, fitness or wellbeing.
• Social media content creation and basic video editing.
• Previous experience in chiropractic or disc therapy is not essential. Full training will be provided in our services, approved health presentations and screening procedures.

Benefits

• Company pension
• Employee discount
• Health & wellbeing programme
• On-site parking