Brand Engagement Executive

Northampton, North Northamptonshire, UK (On-site)

£26K/yr – £30K/yrEntry LevelFull time

Posted 5 hrs ago

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Job Summary

Own and drive conversations that turn brand touchpoints into human connections across live campaigns, while gathering field feedback to inform future activation.

  • Turn conversations into brand experiences and build human connections at live events
  • Gather field feedback to help the wider team understand customer responses
  • Support engaging audiences at residential campaigns, events, and promotions to drive measurable results

Job Description

Responsibilities

  • Turning conversations into brand experiences.
  • You'll be responsible for creating the human connection between our partner brands and their potential customers.
  • That means starting conversations, understanding customer needs, communicating campaign messages, answering questions, creating positive experiences, and helping turn customer interest into measurable results.
  • You'll also provide valuable feedback from the field, helping the wider team understand how customers are responding to each campaign.
  • Where You'll Work includes Residential Campaigns, Events & Promotions, B2B Campaigns, engaging audiences in various live locations.
  • Connecting brands directly with customers within local communities.
  • Engaging audiences at promotional events, shopping centres, and other live locations.
  • Introducing products and services to business customers and building professional relationships.

Requirements

  • Confidence — you're comfortable starting conversations.
  • Personality — you can build genuine rapport with different people.
  • Professionalism — you understand that you're representing another company's brand.
  • Adaptability — you can adjust your communication depending on the customer and environment.
  • Ambition — you're interested in developing beyond your starting position.
  • Experience in customer service, retail, hospitality, promotions, events, or sales can be helpful, but it's not essential.
Relay Direct logo

Relay Direct

Welcome to Relay Direct — where growth isn't just a goal, it's a way of life.We’re a place where ambition meets opportunity and potential becomes performance.We help businesses grow by delivering personalized, high-impact customer acquisition strategies designed to attract new customers, build trust, and drive loyalty.Our strength lies in investing in people — developing talent from the ground up, sharpening skills, and creating real leadership opportunities.Through modern, innovative methods and face-to-face engagement, we create meaningful connections that lead to real, lasting business growth.

Founded in 2021
Watford, England, GBR
41 employees (6 in marketing)

Traffic Signals

Monthly Visitors
3.4K
Traffic Source Mix
Search
53.5%
Direct
33.9%
Referral
7.1%
Social
4.2%
Paid
1.1%

Headcount Trend

Current headcount: ~41

Marketing Team

Marketing Team Size
6 (15% of company)
Marketing Roles Posted (Last 30 Days)
9